The telecommunications sector, with over 130,000 employees, needs a Copernican revolution linked to the advent of new technologies, from high-capacity networks to 5G and the cloud. To do this you need skills, you need training for young people but above all for all staff who already work within companies and who have an average age of over 40 years. Training is expensive, we are talking about at least hundreds of millions of euros by 2025; otherwise, the risk is to have thousands of redundancies over the next few years. And the Next Generation Eu cannot fail to take this into account. «The interventions in training – says Laura Di Raimondo, director of Asstel, to DigitEconomy.24 (report of the Sole 24 Ore Radiocor and of the Luiss Business School) – will concern 100% of the workers in the telecommunication chain, we are talking about over 130,000 employees. All segments of the sector, without exception, are undergoing a profound transformation process, produced by technological innovation and the connected evolution of organizational and production models ».
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For Saccone (CGIL) the world of telecommunications was at the beginning of a revolution already before Covid
The world of telecommunications, adds Riccardo Saccone, national secretary of the Slc CGIL, «was, already before Covid, at the beginning of a revolution. The pandemic has accelerated processes, changing models, and there is an obligation to train people to prevent some professions from becoming obsolete and therefore turning into redundancies ». In the telecommunications sector, explains Giorgio Serao of the Fistel Cisl national secretariat, “a great technological transformation is underway that affects the entire sector. From an industrial point of view, there are three main objectives to follow: overcoming the digital divide, the theme of the single network, investments in gray areas. In this scenario, skills, together with connectivity, will be the great problems that the country must solve “. Skills, adds Luciano Savant Levra, national secretary of Uilcom, “are an irreplaceable and essential qualitative value for male and female workers that must be constantly maintained and developed, kept up to date with the times of the third millennium”.
Lupi (Astrid): “The sector is affected by the change more on the mobile side than on the fixed side”
For Paolo Lupi, Astrid expert, the sector is affected by the change that is affecting the whole world of work «more from the mobile side, however, than from the fixed one. The advent of 5G with the virtualization of infrastructures in fact requires skills that are sometimes closer to those of information technology than to those of the traditional telecommunications sector ». Of course, Lupi underlines, the change is also taking place in fixed networks, with the transition from copper to fiber, but in some way this transformation has already been taken for granted, “given that we have been talking about it for years”.
Serao (Fistel): “To train everyone so as not to leave anyone behind”
Telecommunications play the role of driving force of digital transformation, but the objectives cannot be achieved without a strong specialization of workers in a fairly short period of time. “The effort – says Serao – is to train everyone, avoiding creating pockets of non-convertible workers, we must not leave anyone behind”. The horizon of the accomplished technological revolution is, explains the trade unionist, 2025: “then we will have a fixed network infrastructure in ultra-fast band that is able to connect over 90% of the population, plus there will be wi-fi where there is no landline, satellite and 5G arrive. There will also be innovative services that will be the most profitable part for companies. By then we must also have workers who have acquired completely new skills ». More generally, it is the entire Italian population that needs digital skills, the risk is to have the technologies and networks without the skills to use them. “We hope – continues the CISL trade unionist – that all workers who feel they have gaps, require companies, during working hours, to train that we believe should be an individual right of the worker.” The effort, Saccone echoes, “must be done for at least three years and it is necessary not only to train, but to review the generational mix”. Furthermore, according to the trade unionist of the CGIL, in the long run, with artificial intelligence systems, it will also be necessary to open a debate on the issue of working time.