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Cybertruck: Owners receive error messages shortly after delivery

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Cybertruck: Owners receive error messages shortly after delivery

The Cybertruck launched last year.

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Cybertruck owners report problems that occurred shortly after delivery.

We counted six owners online who reported a “critical steering error” warning.

The problem appears to cause the EV to slow to a few miles per hour and a red warning screen to flash.

This is a machine translation of an article from our US colleagues at Business Insider. It was automatically translated and checked by a real editor.

Cybertruck Owner are reporting on the Internet about problems with their new Tesla pickup truck. Some report that the problems began just a few days after receiving the vehicle.

Last week, Thomas Remo, known for his YouTube channel Gear Down, shared a video of his Cybertruck appearing to break down just moments after delivery.

In the video, Remo has just started driving the vehicle onto the road when the truck starts beeping and its infotainment system flashes red with the warning: “PULL OVER SAFELY Critical steering issue detected”.

The alert says the truck’s system has detected a “high voltage system fault” and service is required because the electric vehicle may no longer be able to start.

As the warning message flashes, Remo’s truck appears to gradually slow down to a few kilometers per hour.

“My foot is on the ground and it’s not moving,” Remo said in the video.

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The YouTuber was able to reset the vehicle by turning it off and on again, but he said the problem occurred four more times within 44 miles when he tried to accelerate with the truck in “Beast Mode,” a driving mode , which is similar to Ludicrous Mode, which allows a Tesla to accelerate faster.

The vehicle was eventually towed to a Tesla service center, Remo said in the video.

“This car – it just doesn’t work,” he said. “This car is a lemon.”

According to a screenshot Remo shared online showing the Tesla service center invoice, the company said the problem was due to a low-voltage wiring harness connected to the sub-compartment. According to the invoice, the technicians replaced the secondary compartment and the secondary compartment cover free of charge.

Multiple owners have reported the same problem

At least five other owners who identified themselves as Cybertruck owners posted online that they saw the same warning screen. A Cybertruck owner on a Cybertruck owner forum said he saw the warning message but had less success resetting the vehicle.

“It was great for 5 minutes…tried everything, reboot, screen is black and keeps beeping,” he wrote in Forum...Tesla is in a real hurry to get these trucks out, what a nightmare”.

Another owner said he drove the vehicle for about 2,000 miles and saw it happen “by accident.”

“I just get out, lock the car, wait a few seconds, get back in and it usually works again,” said the owner on the Cybertruck forum, adding that he sometimes has to repeat the process two to three times while waiting for the parts to arrive at a service center for a repair.

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Tesla and Remo did not respond to requests for comment.

According to the Cybertruck Owner’s Manual The problem does not indicate a steering problem.

“This warning indicates a possible problem with one of the numerous redundant sensors and actuators that ensure the steer-by-wire system remains available while driving,” the instructions say.

The warning can be cleared by exiting the vehicle and re-entering, the manual says.

“If you attempt this successfully and no further warning messages appear on the touchscreen indicating possible steering problems or inability to drive, continue driving to your destination,” the instructions say. If this warning occurs again on the next trip or occurs multiple times during subsequent trips, you should schedule a service appointment.”

That’s not the only problem Cybertruck owners are pointing out online – they’re also having problems with it ADAS-System and the Loading process pointed out. Since the market launch in November last year, the Reddit forum r/Cyberstuck, dedicated to truck problems, gained 10,000 members.

It’s unclear how many Cybertruck owners have had problems with the vehicle or what percentage of the alleged problems total. Many have had positive experiences with the vehicle. Tech YouTuber Marques Brownlee said in his first test that he von the vehicle impressed war.

“I think they’ve really done something solid here,” Brownlee said at the time.

Cybertruck owners have also proven to be a resilient bunch. After some owners started earlier this year, Rust spots on the vehicle, they told Business Insider that they were undeterred by the problem. They quickly found a way to solve the problem by providing tips on how to clean the vehicle and purchasing protective films to protect the stainless steel casing.

Do you work for Tesla, own a Tesla or have a tip? Contact the reporter via non-work email and device at [email protected]

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