Home » ETECSA Announces Network Maintenance and Special Internet Offer for February

ETECSA Announces Network Maintenance and Special Internet Offer for February

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ETECSA Announces Network Maintenance and Special Internet Offer for February

Cuban Telecommunications Company to Conduct Maintenance, Causing Possible Network Disruptions

Officials from the Cuban Telecommunications Company (ETECSA) have reported that maintenance work will be conducted on the network on February 15 and 16, resulting in possible disruptions to services. The maintenance will focus on fiber optics, with the aim of ensuring the correct functioning of the telecommunications network.

In an official note, ETECSA specified that all of its clients, as the sole company of its kind on the island, may experience some slowness in internet access and mobile phone voice service, particularly in the early hours of February 16. ETECSA stated, “We regret the possible inconvenience this may cause,” and assured that its technicians will be working tirelessly to minimize the duration of the maintenance.

The company urged customers to contact their official customer service channels for any questions or queries related to the maintenance work.

In other news, ETECSA announced a special offer for Nauta Hogar service users in Cuba for the month of February. Customers can purchase extra hours of internet for only 6.25 CUP each, instead of the normal 12.50 CUP, in order to continue browsing the internet after using up the hours of their monthly plan. This offer is valid from February 12 to 29 and applies only to Nauta Hogar, excluding other Nauta modalities.

However, the 50% discount does not apply to Nauta cards for temporary use, Nauta accounts for the tourism or airport sector, permanent Nauta accounts for public national navigation, or Nauta home service accounts for companies. Customers can pay for the extra hours through various means.

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