Home » Helping Epidemic Prevention and Control and Guaranteeing Financial Services——Xuzhou Banking in Action Report No. 11_Customers_Branch_nucleic acid

Helping Epidemic Prevention and Control and Guaranteeing Financial Services——Xuzhou Banking in Action Report No. 11_Customers_Branch_nucleic acid

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Helping Epidemic Prevention and Control and Guaranteeing Financial Services——Xuzhou Banking in Action Report No. 11_Customers_Branch_nucleic acid

Original Title: Helping Epidemic Prevention and Control and Guaranteeing Financial Services——Xuzhou Banking Industry in Action Report No. 11

XU ZHOU FIGHTING

Xu /State/add / Oil

Together in the same boat | Fighting the epidemic

Jiangsu Bank Xuzhou Branch is in action

In the face of the “cold spring” of the epidemic, Bank of Jiangsu Xuzhou Branch resolutely implemented the decisions and deployments of the provincial party committee and the provincial government, the municipal party committee and the municipal government, the regulatory authorities and the party committee of the Bank of Jiangsu head office, took the initiative to act and took responsibility, and went all out to unblock basic financial services and strengthen market players. Credit support ensures the orderly and effective operation of various financial services, and contributes financial strength to jointly win the battle against epidemic prevention and control.

NO.1

Special case, special case, rush to help fight the “epidemic” line

The battle against the “epidemic” does not stop, and the service is responsible. Facing the urgent business needs of customers caused by the epidemic, Bank of Jiangsu Xuzhou Branch insisted on handling special cases and responding efficiently, insisting on interpreting responsibilities, and demonstrating responsibility with actions. After learning about the increasing demand for medicines from the First People’s Hospital of Xuzhou and the Hospital of Traditional Chinese Medicine in Pizhou, the Xuzhou Branch of Bank of Jiangsu responded in a timely manner, launched a green channel, and successfully distributed 50 million yuan under the efficient linkage of the head office, branch and branch. Working capital loans fully guarantee the orderly development of medical services. On April 1, Bank of Jiangsu Xuzhou Branch handled 4 emergency wire transfers for Xuzhou Central Hospital, with an amount of nearly 1.5 million yuan, to ensure the smooth transfer of epidemic prevention funds. On April 3, after learning that it was in urgent need of large withdrawals After the expenditure on epidemic prevention, the cash center of Bank of Jiangsu Xuzhou Branch immediately launched the emergency plan for cash transfer, and completed the cash transfer as quickly as possible, which effectively guaranteed the capital needs of medical institutions during the epidemic period, and was well received by the hospital.

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NO.2

Take up the responsibility, youth struggle to fight the “epidemic” line

The epidemic is an order, and prevention and control is a responsibility. Faced with the severe and complicated situation of epidemic prevention and control, the majority of party members and youth league members of Bank of Jiangsu Xuzhou Branch acted upon the order, took the initiative to play their own advantages, and participated in anti-epidemic activities. Some colleagues are responsible for cooperating with the staff of the neighborhood committee. They run building by building, walk floor by floor, ask each household, and conduct a survey and registration of the actual residents in the community, vaccination status, nucleic acid testing willingness, etc. Make sure all households are connected. Some colleagues have joined the volunteer team to assist in nucleic acid testing. Gui Yang, Xuzhou Quanshan Sub-branch of Bank of Jiangsu is one of them. At the nucleic acid testing site, Gui Yang took the initiative to give full play to the advantages of serving customers all the year round and being good at communication, helping elderly customers with nucleic acid testing registration, maintaining team order, and conducting publicity and explanations. Walking through the long queue, she helped an elderly resident to open the QR code and led children and special groups to the green channel. She said, “As a Jiangsu Banker, I must take my social responsibility.” In the districts and counties of Xuzhou, at nucleic acid testing points and traffic control offices, people from the Xuzhou Branch of Bank of Jiangsu are serving and contributing.

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NO.3

Powered by technology, join hands to fight the “epidemic” without being disconnected

In order to ensure that financial services are not disconnected, Bank of Jiangsu Xuzhou Branch has created a full-scenario online service platform through technology empowerment, allowing customers to “enjoy services without leaving their homes”. In terms of corporate customer service, a series of online services for corporate business have been launched, covering five major business segments, including payment and transfer, collection and settlement, financing, Suyinjin butler, and online customer service. Customers can complete business processing at home. In terms of personal customer service, the Company released publicity materials such as the “Comprehensive Guide to Personal Financial Services”, providing basic financial services ranging from electronic account opening, personal information maintenance, transfer, wealth management, borrowing, etc., to life services such as payment and recharge, takeaway, and shopping malls. Guide to effectively meet the diverse needs of customers through contactless financial supply. In terms of payment methods, E-Rong payment products provide customers with a non-inductive payment solution, which improves the payment efficiency of customers and protects the health and safety of customers. Up to now, Xuzhou Branch of Bank of Jiangsu has accumulated over 30,000 customers online, effectively ensuring that customers can enjoy “contactless” peace of mind services without leaving home.

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