180,000 cases reported by the Henan insurance industry with an estimated loss of 5.2 billion yuan and more than 90% are auto insurance
CCTV News reporter learned from the Henan Insurance Industry Association today that as of 18:00 on July 23, the Henan property and casualty insurance industry had received a total of 180,000 claims, with a preliminary estimated loss of 5.2 billion yuan. Among them, China Life and Ping An is expected to pay more than 1 billion yuan in total.
The relevant person in charge of the Henan Insurance Industry Association said that in response to the large number of flooded vehicles caused by urban waterlogging, the insurance company and the local traffic police department jointly carried out rescues of flooded vehicles, and they were towed to centralized rescue points to improve rescue efficiency and ensure road Unblocked. Only Zhengzhou has set up 11 rescue centers, with service areas covering all cities and counties.
In addition, insurance institutions simplified the claims settlement process and launched the “three exemptions all the time” service (no on-site surveys, exemption of weather certificates, free rescue, and direct compensation to the store after damage assessment). In addition to telephone reporting channels, the company has set up special rescue dispatch WeChat groups and email application channels to timely accept rescue needs and batch applications to improve the efficiency of claims processing.