Home » Problems at Boeing – US aviation authority sees weaknesses in Boeing’s quality management – News

Problems at Boeing – US aviation authority sees weaknesses in Boeing’s quality management – News

by admin
Problems at Boeing – US aviation authority sees weaknesses in Boeing’s quality management – News

The US aviation authority FAA criticizes the aircraft manufacturer Boeing for poor quality assurance. The authority investigated Boeing’s safety management after part of the fuselage broke off when an Alaska Airlines Boeing plane took off in early January.

The US Federal Aviation Administration (FAA) has denounced quality assurance deficiencies at Boeing after a months-long investigation. In the commercial aircraft division, for example, an FAA commission did not find a uniform and clear way for employees to report on quality defects. “Employees did not understand how to use the various reporting systems – and which system they should use and when,” said one report. Employees also preferred to avoid formal procedures and report problems to their superiors.

Negative consequences for internal reports?

After discussions with the workforce, doubts arose as to whether there would be no need to fear negative consequences for internal reports of quality problems. The commission expressed concern that Boeing workers could be discouraged from reporting problems. Overall, there is confusion among employees about their role in safety management because procedures and training are complex and constantly changing.

Caption: Boeing 737 MAX aircraft on the tarmac at the Boeing factory in Renton, Washington. Archive/REUTERS/Lindsey Wasson

As part of the investigation, the commission also asked Boeing to demonstrate that safety was a top priority. But documents, surveys and conversations with employees have not shown that Boeing is as fundamentally committed to the goal as the company itself claims, it was said.

In a response, Boeing emphasized that it had supported the FAA Commission in its work and had already taken measures to improve the quality culture. The report will be evaluated and conclusions drawn for further measures.

See also  Braking trains more efficiently, mixing cement faster, spotting bugs in microchips faster

Boeing under pressure

The aircraft manufacturer is currently under increased pressure to improve quality controls following a dramatic incident. At the beginning of January, a part of the fuselage in seat row 26 broke off shortly after takeoff while climbing on a virtually new 737-9 Max with more than 170 people on board. No one was seriously injured in the incident with an Alaska Airlines plane – coincidentally, the two seats directly at the opening were empty.

After an investigation, the US accident investigation authority NTSB assumes that fastening bolts were missing from the fragment. Boeing CEO Dave Calhoun took responsibility for the error. The FAA Commission said that investigating individual incidents was not part of its duties. But the problems that came to light during their work increased their concerns.

The investigation began in March 2023. Boeing had already come under criticism five years ago after two Max planes crashed, killing 346 people. According to accident investigators, the problem lay in assistance software. Authorities around the world therefore imposed flight bans on the type: from March 2019, Max aircraft were not allowed to take off for more than a year and a half and were only permitted again after technical improvements. The debacle cost the manufacturer billions.

You may also like

Leave a Comment

This site uses Akismet to reduce spam. Learn how your comment data is processed.

This website uses cookies to improve your experience. We'll assume you're ok with this, but you can opt-out if you wish. Accept Read More

Privacy & Cookies Policy