The POS machine is sold for free, but it is activated by 499 yuan but no refund!Jibei Technology: 499 yuan has been refunded
May 29, 2022 19:28:36
Source: Leading News Life News
Author: Xiao Jinbiao
A few days ago, Mr. Wang, a resident of Hulan District, Harbin City, called to report that he was fooled by a salesman. He agreed that no fees would be incurred, but the salesman asked him to pay 499 yuan of running water to activate the machine. After brushing, 499 yuan Frozen but no refund. The whole process of the salesman selling the POS machine was recorded by the monitoring in the store.
Citizen complaints: said it was free but it cost 499 yuan to activate
Mr. Wang told reporters that he runs a mobile phone store in Hulan. On the 23rd, a salesman came to the store to sell a POS machine. He promised that there would be no cost, but the salesman asked him to pay 499 yuan of running water. Activate the machine, after brushing, the money will be returned to the account. Later, the two sides also signed an agreement, the agreement showed that the service fee was 499 yuan, and the salesman also recorded a small video with him, meaning that he knew.
Mr. Wang expressed doubts. It was clearly stated that no fees would be incurred. How could activation become a service fee? I said before that the 499 yuan that was swiped was not returned to the account. At this time, the salesman pushed him a QR code using WeChat, downloaded an APP, registered and logged in and bound the POS machine, which showed that the transaction was successful, but the 499 yuan could not be withdrawn. , the salesman told him that he could return after one year of freezing.
Mr. Wang said that in order to test the APP, he later swiped 100 yuan through the POS. The 100 yuan was returned to the bank card that he had previously bound, and the 499 yuan was displayed in the APP as unoperable.
Subsequently, Mr. Wang dialed 110. The police from the police station in the jurisdiction conducted mediation after arriving and verified the identity of the salesman, but the mediation was unsuccessful in the end. The police suggested Mr. Wang to go through judicial procedures.
Helpless, Mr. Wang dialed 12315 and also reported the matter to reporters.
Monitor and display the entire sales process of the salesman
The reporter saw from the surveillance video provided by Mr. Wang that, as Mr. Wang said, the entire sales process of the salesman was recorded.
Mr. Wang also provided the reporter with a “Terminal Collection Equipment Agreement”. The agreement is stamped with the red seal of Heilongjiang Jibei Technology Co., Ltd., indicating that the service fee is 499 yuan. For example, the cumulative transaction amount of the merchant’s terminal equipment reaches 880,000 yuan or the cumulative use period is one year and the transaction is continuous monthly within one year. 1 If the price is more than 1,000 yuan, the service fee can be returned to the merchant in full as a reward, and the person shall be written to fully understand and clearly understand the rules for the use of the product and the rules for the return of the service fee, and there is no objection during the process, and there are customers Sign with the account manager.
Jibei Technology: Will do after-sales service 499 yuan has been refunded
In December last year, the Daily News reported that Heilongjiang Jibei Technology Co., Ltd. was complained by consumers about the refund of deposits from POS machines. During the reporter’s interview, the company provided the reporter with the agreement and video signed by the consumer and the company. From the video, the vast majority of rights defenders experienced almost the same experience as Mr. Wang. Like Mr. Wang, he can provide videos.
On the evening of the 25th, the reporter contacted a person in charge of Heilongjiang Jibei Technology Co., Ltd. surnamed Song, who said that the company almost stopped doing business, but it would definitely do a good job in after-sales work. Five minutes later, Mr. Wang received the request. The company’s refund is 499 yuan.
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Key words-Mr. Wang, salesman, reporter, POS, service fee
Website Editor-Mao Jiawen