According to news on October 26, some netizens broke the news that Yuanqi Forest’s official store had a wrong discount setting, resulting in the actual payment for a product worth 260 yuan, which was only about 10 yuan. A large number of netizens flooded into the Yuanqi Forest store to snap up. Some netizens left a message saying that they bought 30,000 bottles in one go.The official customer service responded that it caused a total of more than 2 million yuan in losses.
Yuanqi Forest responded by saying:“There was an operation accident last night, and we are currently looking for ways to properly handle it.” At present, the official store of Yuanqi Forest, the store involved, has removed all products from the shelves.
Regarding the “fleece incident caused by operational errors”, one party believed that the buyer was not at fault, and the other considered it to be “moral corruption.”
There have also been oolong incidents in the Apple online store before. Thousand-yuan products are priced at one or two hundred yuan, which has attracted many people to squeeze their wool. In this regard, Apple’s approach is to cut the order directly, and the refund will not be shipped.
It’s not yet sure what the Yuanqi Forest will do in the end,The customer service is currently contacting the customer who has placed an order to request a refund.
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