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Change general practitioner to pharmacy, experimentation is underway

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Change general practitioner to pharmacy, experimentation is underway

The experimentation of the new service in Ligurian pharmacies where it will be possible to change the general practitioner. In today’s regional council a resolution was approved which, in fact, allows the start of the new service, thanks to the collaboration with Federfarma Liguria, Assofarm and Liguria Digitale.

In addition to the channels already active (ASL branches and online platform), in the 600 pharmacies in the area the new service will be made available in a manner multichannelas already successfully tested for the vaccination campaign, for adult citizens registered in the Liguria health register who will present themselves with the most recent health card (Team) in their possession.

The medical change satisfies an “important” need, just think that in the last year the changes made by Ligurian citizens have been 327,387, of which 24,205 were performed online thanks to the service already made available by Liguria Digitale.

“The primary objective is to make life easier for citizens, in particular for those who are fragile or live in the hinterland for example – explains the President of the Region and Councilor for Health Giovanni Toti – also through the offer of a series of services related to health and prevention. Pharmacies have been a fundamental safeguard for prevention, information to citizens and also for vaccination throughout the period of the coronavirus emergency, demonstrating the strategic importance of their role as networked ‘service pharmacies’. Starting from this absolutely positive and virtuous experience – he adds – we activate this new service to be able to change your general practitioner in the pharmacy near the house, without having to go to the ASL counters. The possibility of changing doctors by choosing the preferred channel is another piece that adds to the mosaic of digital health services, thanks to the precious technical support of Liguria Digitale and the collaboration of Federfarma, which through all the participating pharmacies, is a fundamental territorial control. “.

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“We work – he explains Enrico Castanini, sole director of Liguria Digitale – to achieve the objective indicated by the Liguria Region, listening to the needs of the people and coordinating all aspects relating to the services with the actors involved: Asl, Alisa, doctors and pharmacists. Only with team play can concrete and satisfying results be obtained ».

«The possibility of changing the family doctor in the pharmacy – he declares Elisabetta Borachia, president of Federfarma Liguria – is one more possibility that the network of 600 Ligurian pharmacies will offer to citizens. It is a service that is added to the many innovative ones that we have launched in recent months in agreement with the Region, with a view to making the pharmacy a hub with an ever-wider offer to users, as well as easily accessible. Citizens will be able to change their doctor – but not choose it for the first time, if they do not yet have one – simply by showing up at the pharmacy with their health card, within a few minutes. Simplification and efficiency are the directions we are working on, working in full harmony with the institutions and other stakeholders of the regional healthcare ”.

The necessary requirements to carry out the operation are:
• be of age
• have an active registration in the same Asl where the pharmacy in which you want to use the service operates
• have or have had a doctor before
• not having made a change of doctor through the online platform in the previous 31 days
• do not belong to particular categories

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The “change doctor” service is also available online. The page contains detailed instructions for accessing the service, which are shown below:
the “change doctor” function allows you to choose a new doctor or a new pediatrician. If at the time of the choice the citizen already has a doctor assigned, this is revoked.

A citizen can change doctors if:
• is registered in the health register
• have or have had at least one doctor
• is not registered in the Registry of Italians Residing Abroad (Aire)
• has not deactivated the last choice made with the reason “Maritime” or “Sailor” and not even for “Suspension for a stay abroad exceeding 30 days”
• did not use the “Change doctor” function in the previous 31 days
• has not already made a choice as of that day.

For the choice of the new doctor, the citizen can define search parameters (for example the geographical area of ​​interest) that allow him to view a list of names. The list includes all doctors in agreement and pediatricians, even with temporary assignments, present in the indicated area. For each name, information on addresses and study hours is also available, which helps the citizen in his choice.

IS You can select the name of the new doctor with:
• has places available
• is not part of a study associated with the current doctor, if the choice is still valid
• is not replacing the current doctor, if the choice is still valid
• has not previously been in charge of that citizen and has “refused” him
• its type (general practitioner or pediatrician of free choice) is compatible with the age of the patient.
If one of these conditions is not met, the name cannot be selected.

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Once the procedure is complete, the address and time information of the new physician is displayed. If necessary, the information can be printed.

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