Home Health The digitalization of healthcare is revolutionizing the offer of healthcare policies

The digitalization of healthcare is revolutionizing the offer of healthcare policies

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The digitalization of healthcare is revolutionizing the offer of healthcare policies

Digital health overwhelms the health insurance sector forcing companies to make a strategic change: from a simple passive actor mainly oriented to the reimbursement of the claim to an active player in guiding the customer throughout the “patient journey”.

The majority of the players in the sector, to the extent of 63%, believe that the main opportunities for improvement in the health sector concern the improvement of interactions with the customer, especially …

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