The future of financial services? Switch from the customer experience

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Twelve innovation experts in the banking and insurance sector, belonging to companies such as Aia Insurance, HSBC and Allianz, called together to outline what the future of finance will be, with respect to a very precise interpretation: the impact on relationship with customers of the growing need for digitization.

A report by Contentsquare, one of the world‘s foremost specialists in the field of tool from digital experience analytics, he analyzed the evolution …