People who always apologize often feel scolded for this habit, judged by many as boring and irritating. Yet approaching others apologizing for the inconvenience seems to ensure a greater likelihood of making contact and gaining the trust of others.
”Let’s make peace?”. Men and women have different strategies by our correspondent GIAMPAOLO CADALANU 07 August 2017
A study coordinated by the American economist Alison Wood Brooksprofessor of business administration at the Harvard Business School in Boston and expert in the psychology of decision-making processes, in collaboration with researchers at the University of Pennsylvania, has shown that apologizing provides an advantage in communication.