Recently, it was reported that a man took a flight of China Eastern Airlines. When he checked the nucleic acid certificate before boarding, he found that it had expired 3 minutes, so he was refused boarding. In the video,The man shouted “I’m 3 minutes away from nucleic acid in 48 hours”, which caused heated discussions among netizens.Today, the official Weibo of @China Eastern Airlines issued an announcement on the matter, saying that the news spread on the Internet was untrue.
access:
Alibaba Cloud’s exclusive benefits for resumption of work start from 1 yuan for the first purchase
The official said that the incident occurred on June 13, MU6395 Chengdu Tianfu-Taiyuan Wusu flight. At 8:22 on the same day, three accompanying passengers arrived at the counter.Two of the passengers have nucleic acid reports at 10:00 on June 10 (72 hours beyond the planned landing time), and one passenger has a nucleic acid report at 11:00 on June 11 (48 hours beyond the planned landing time).
Due to the expired report and the new nucleic acid test results on the 12th, it did not meet the epidemic prevention regulations, and there was a travel risk, which made it impossible to pass the security check and board the plane. In this regard, the staff actively provided services such as pre-check-in and query report results.
At 8:52, after checking the nucleic acid test results, the staff quickly guided the passengers to board the plane.However, due to the long distance from the boarding gate, when it arrived at 9:06, the aircraft had closed the door in accordance with the safety management regulations and could not be reopened.
To this,The on-site management personnel have done a good job of communication and explanation, and arranged VIP rooms for passengers to rest, and the flight MU5642 at 12:05 on the day of the rebooking took off.