Digital lockers are gradually becoming the new trend across several industries, especially in retail, because of their wide applications. In recent years, businesses have used digital lockers to streamline procedures, offer new services, and revolutionize practically every aspect of their operations.
Before the coronavirus pandemic in 2019, storage solutions had become popular options for consumers looking for enhanced convenience and access to purchases. Over the previous year, due to extensive shutdowns and social distancing laws, improving storage solutions to digital lockers has been necessary to keep many businesses afloat.
COVID-19 has compelled individuals and businesses to think about radical changes in how they work, play, and interact. According to Forrester Research Inc., internet retail sales in the United States are predicted to rise 49.7% from $334 billion in 2015 to approximately $500 billion in 2019. In this article, we share how digital lockers can improve your business.
What are digital lockers?
Digital lockers are smart storage solutions. These lockers include cutting-edge technology with a locking mechanism for easy and secure storage. Each locker in a digital locker with a conventional keypad is assigned a unique PIN code that can be used to access the locker. Small businesses benefit from a digital locker system since it is not only a smart, secure way to store things, but it is also easy for customers when they are ready to pick up their packages. The automated delivery of your items is possible with digital lockers.
Businesses of various types, including food, health facilities, retail, technology, sports, entertainment, and property management, require innovative ways to distribute mails, deliveries, or even meals. Hence, they must provide convenient, safe, secure storage and contactless pickup alternatives such as digital lockers for both senders and recipients.
7 ways digital lockers can improve your business
Customer satisfaction
Your principal focus as a business owner is customer satisfaction, which digital lockers combined with management software may help you achieve. Customers can check the progress of their package delivery via a website or mobile app with these lockers. Customers can then pick up items purchased online in an in-store parcel locker that is open 24/7. Customers will have a smoother purchasing experience as a result of this.
Enhanced Operations
Smart lockers can do more than keep your belongings safe. Their clever feedback and communication features allow businesses to develop whole new workflows. Many companies that utilize smart lockers to store digitals, for example, choose to designate one compartment as a maintenance locker. When a laptop or other item is returned and needs to be repaired, the user marks it as damaged on the access panel and places it in the maintenance locker. This sends an automated email with a problem report to technicians.
Reduce your overhead costs
As labor shortages make it difficult for businesses of all types to fill vital positions, managers are faced with the daily challenge of determining how to best place employees to keep up with activities. They may dedicate only a limited number of personnel to choosing goods from shelves or stockrooms and depositing them in specified storage places, thanks to digital lockers.
Security
These digital lockers are made of heavy-duty, corrosion-resistant 12-gauge powder-coated steel and are suitable for indoor and outdoor use. Digital lockers also provide a secure space for guests and employees to store their personal belongings. This gives them a sense of safety and assurance about their everyday routine.
Expand your delivery services
Digital lockers can help you expand your delivery services, such as online ordering and pickup in-store. If you already provide services like pickup in-store, smart lockers can make the process go more smoothly.
Convenience
Keys are quickly becoming obsolete, and people do not want to carry weighty keys that force them to utilize a purse or bag, hence the need for digital lockers. Also, a locker key can only be carried by one individual. However, a code can be shared with friends or relatives. Both users and employers benefit from the increased flexibility.
Automates processes
Many tedious processes connected with tracking individual parcels and assets can be automated with digital lockers. They can also gather usage data and create logs. Manual asset management and delivery systems are inefficient and prone to errors. By replacing spreadsheets and planned audits with tracking dashboards and accurate reports, a digital locker can help your company prevent costly mistakes. If your company has to keep track of regulated assets, automated digital locker reporting is cost-effective to stay in compliance.