Recently, the VRM remote intelligent server in the Tax Service Department of the Jilin City Taxation Bureau of the State Administration of Taxation has become the “new favorite” of taxpayers and payers. This mechatronics device that handles counter business through remote video mode supports face recognition, video calls, consultation quality tracking, mutual screen sharing, information push, and process traces.
According to reports, using VRM to conduct tax-related physical examinations can obtain a classified physical examination report containing important tax-related information such as invoice information, declaration information, and tax credit rating information in less than one minute.
The first application of the VRM remote intelligent server in Jilin City, Jilin Province, opened up a new perspective and new situation for tax service work, and was also a vivid epitome of the deepening of the reform of “decentralization, management and service” in my country’s taxation system. Since the beginning of this year, local tax authorities have conscientiously implemented the “Opinions on Further Deepening Tax Administration Reform” (hereinafter referred to as the “Opinions”) issued by the Central Office and the State Council. Driven by big tax data, taxation service methods have been innovated and smart taxation has been deepened. Construction, further promote the extension of the entity tax service department to the Internet, improve the quality and efficiency of tax service, and provide convenience for taxpayers and payers.
According to the relevant person in charge of the taxation department of Zhejiang Province, in recent years, the taxation department of Zhejiang Province has continued to deepen the reform of “at most one run” and strengthened the construction and improvement of online channels such as the electronic tax bureau and tax APP functions. This will be achieved by the end of 2018 and the end of 2019. The functions of “online administration” and “handheld administration” are 100% covered. In 2020, the comprehensive online tax administration rate for taxpayers will reach 96.8%.
The Hebei Provincial Taxation Bureau of the State Administration of Taxation actively promotes “non-contact” taxation and “intelligent taxation”. The electronic taxation bureau has become the main channel for taxpayers and payers to routinely handle taxes and pay. The reporter learned that currently, 214 high-frequency tax processing services have been implemented online, accounting for more than 90% of tax-related businesses, and the online filing rate has reached more than 99%. The mobile APP of the Electronic Taxation Bureau can currently support the mobile processing of 73 tax-related businesses, accounting for more than 30% of the tax processing, which has realized the transformation from “online processing” to “hand-held processing” and “fingertip processing”.
In Guizhou Province, the taxation department has improved the online and offline publicity service system, expanded coverage, increased awareness, and enhanced the timeliness of the implementation of tax policies. Strengthen the construction of the electronic tax bureau, and implement “non-contact” and “no-face” tax handling. 98% of tax handling matters are handled online, 78% of tax handling matters are handled “provincially”, and 64% of tax handling matters are handled online. Tax matters have been “tolerantly handled”, and 78% of tax matters have been “run at most once.” At the same time, vigorously promote the combined declaration of taxes and fees, simplify the collection period of some taxes, and reduce the frequency and time of declaration.
In Shanghai, the tax department uses cloud computing, big data, artificial intelligence and other technical means to embed massive tax data into business processes, and implement accurate portraits, active pushes, and classified management for taxpayers in policy publicity and transaction handling to promote taxation “Decentralization, regulation, and service” reform in the field. According to Yuan Yuan, deputy director of the Tax Administration and Technology Division of the Shanghai Municipal Taxation Administration of the State Administration of Taxation, taking the immediate refund matter as an example, taxpayers can automatically bring out basic data through the data pre-fill function, without manual filling; when tax refund, tick Select the filed software information certificate and automatically bring it into the tax rebate interface. There is no need to fill in repeatedly, and the tax rebate amount column can be checked and imported with one click. There is no need to attach newspaper quality materials, and the whole operation is completed with “one click”.
The reporter learned that up to now, the Shanghai taxation department has implemented process restructuring and “cloudification” transformations on 138 matters including new establishment, cancellation, receipt of invoices, declarations, and tax rebates, which has reduced or exempted more than taxpayers from high and medium credit in the city. For 40% of the attached documents, the processing procedures have been reduced from an average of 3.5 to 1.4. Among them, in the first half of 2021, taxpayers will actually reduce the attached documents by 900,000 copies, reduce the process links by 1.7 million, and reduce the tax processing time by 2.5 Ten thousand hours.
Shi Wenwen, a professor at the School of Civil, Commercial and Economic Law of China University of Political Science and Law, said that at present, a new round of scientific and technological revolution and industrial transformation are gestating and emerging, and the digital economy has emerged. Technological advancements centered on modern information technologies such as big data, cloud computing, artificial intelligence, and mobile Internet provide reliable technical support for the modernization of tax collection and administration.
Zhu Qing, a professor at the School of Finance of Renmin University of China, believes that the “Opinions” clearly pointed out that the construction of smart taxation must “make full use of modern information technologies such as big data, cloud computing, artificial intelligence, and mobile Internet.” With the development of technology, taxation departments must persist in reform and innovation, keep pace with the times, make full use of existing digital and artificial intelligence technologies, break through existing taxation models, and create a new generation of smart taxation platforms.Return to Sohu to see more
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