Southeast.com, January 3 (this website reporter Feng Chuanye correspondent Wu Pengshan left Dongjin) The reporter learned from China Railway Nanchang Bureau Group Co., Ltd. that on January 2, Fujian sent a total of 221,000 railway passengers. On January 3, the New Year’s Day holiday came to an end, and the return peak was ushered in various places. China Southern Railway is expected to send 621,000 passengers on that day.
In order to facilitate the return journey of passengers during holidays, China Southern Railway has adjusted its capacity accurately and flexibly. On January 3, 153 EMU trains will be added from Nanchang to Pingxiang and Fuzhou, Xiamen to Changting and Longyan, and Fuzhou to Sanming, Nanping and Jianning to ensure a smooth return for passengers.
In order to ensure the smooth travel of key passengers, China Southern Railway has formulated “one-stop” service measures for key passengers, set up waiting areas and opened “green channels”. The 8 high-speed railway stations in Zhangzhou Train Depot guarantee the ticket purchase needs of key groups, strengthen the acceptance and ticket guarantee for group and scattered demand, and expand the demand acceptance channels, optimize the reporting date of the ride plan, simplify qualification review procedures, and diversify payment methods Measures such as direct swiping and boarding with valid ID cards to protect the travel needs of migrant groups to the greatest extent possible.
The railway Spring Festival transportation in 2022 will start on January 17 and end on February 25. It will take 40 days. The national railways are expected to send 280 million passengers, a year-on-year increase of 28.5%. According to the arrangement of train tickets being sold 15 days in advance, the train tickets for the Spring Festival Transport in 2022 will go on sale on January 3. The railway department will coordinate the prevention and control of the epidemic and the organization of Spring Festival transportation, and strive to achieve the goal of “safe Spring Festival transportation, orderly Spring Festival transportation, and warm Spring Festival transportation, so that passengers can experience a better experience.”
The railway department will accurately analyze passenger flow demand based on changes in the epidemic prevention and control situation, advance ticket sales and standby ticket purchase data, determine the timing of scheduled train launches and temporary passenger start-ups, and launch capacity in cascades. At the same time, the necessary scale of normal-speed trains shall be maintained, and the operation of trains in non-concentrated passenger flow directions shall be coordinated to ensure the basic travel of the masses of passengers.
Coordinate the precise requirements for epidemic prevention and control and the convenient travel needs of passengers, and continuously improve service measures to facilitate passengers’ ticket purchases, refunds and changes. Extend the ticketing service time of 12306 website (including mobile client) from 5:00 to 23:30 daily to 5:00 to 1:00 the next morning (except Tuesdays); provide 24-hour Internet refund service, and the deadline for refunds Extend from 25 minutes before driving at the station to before driving, add 12306 client-side login-free refund channel; change the service of ticket change after driving that can only be processed at the ticket issuing station, add online processing channel, and at the same time at the self-service ticketing terminal Newly added electronic ticket change function; adjusted the latest deadline for standby ticket purchase from 6 hours before driving to 2 hours; provided passengers with temporary electronic identity certificates for boarding.
In accordance with the State Council’s joint prevention and control mechanism and the precise prevention and control policy requirements of various localities, strictly implement the epidemic prevention and control measures for the entire process of passengers traveling by car. In the ticket sales link, strictly control the passenger rate of trains, implement decentralized ticket sales for trains with conditions; in the train link, guide passengers to orderly and dispersedly enter the station and wait for the train, and strictly follow the requirements of the local government to do temperature test codes and other tasks to prevent failures. Passengers who meet the boarding requirements enter the station and board the train; in the train operation link, strengthen the station and train broadcast propaganda, reserve quarantine seats according to regulations, and handle the passengers in a scientific and orderly manner if they are found to be involved in the epidemic.
During the Spring Festival, continue to strengthen the transportation of key materials related to the national economy and people’s livelihood, such as coal for power generation and heating, spring farming and chemical fertilizers, and holiday materials, to ensure that the people stay warm during the winter and the national economy runs smoothly.
According to the requirements of epidemic prevention and control and changes in passenger flow, the railway department will allocate capacity in a timely manner, dynamically adjust train operations, continuously improve service measures, and strive to enhance the travel experience of the majority of passengers. Passengers are requested to pay attention to the information posted on the “Railway 12306” website and the “China Railway” WeChat public account in time, and arrange their itineraries reasonably.