Source: Beijing Daily
Original title: In the past two years of operation, the passenger throughput was 38,942,300. Daxing Airport: Domestic security check waits no more than 8 minutes
More and more citizens are choosing to start from Daxing Airport and travel to all parts of the country. As of September 22, Daxing Airport has completed a total passenger throughput of 38,942,300 in the past two years. In order to better serve passengers, Daxing Airport has upgraded its “Nine Service Commitments”, including “Domestic security check waiting time should not exceed 8 minutes”, “The first baggage of the inbound flight can be picked up within 10 minutes after the passenger arrives at the baggage carousel”, etc. .
Access to 135 destinations across the country
On the morning of September 24, in the terminal building of Daxing Airport, a special market attracted many tourists on the way. In front of the idle international check-in counter on the 4th floor, Daxing Airport invited 14 domestic and foreign airlines, including China Southern Airlines and China Eastern Airlines, and many cooperating companies to set up 25 special booths on site to invite passengers to experience the event.
It is understood that this special market has prepared more than 5,000 gifts for passengers such as Daxing Airport cultural and creative products, two-cabin lounge experience coupons, Daxing Airport Express commemorative tickets, airline airplane models, and Beijing Wildlife Park tickets.
Two years ago, as soon as Daxing Airport was put into use, it became a “net celebrity check-in site”. According to statistics from Daxing Airport, as of September 22, 2021, Daxing Airport has completed a total of 38,942,300 passenger throughputs, 314,600 flights taking off and landing, and cargo and mail throughput of approximately 215,400 tons. At present, there are 26 domestic air transport companies operating at Daxing Airport, including China Southern Airlines, Eastern Airlines, Air China, China United Airlines, Xiamen Airlines, Capital Airlines, Hebei Airlines, Juneyao Airlines, and Chongqing Airlines. In August 2021, they will operate 145 domestic airlines. Access to 135 destinations across the country.
Luo Dong, deputy general manager of the Daxing Airport Operations Management Department, introduced that at the beginning of the flight in September 2019, there were 96 flight slots at Daxing Airport, and now there are 980 flight slots. As the new season is about to usher in, Daxing Airport will continue to encrypt schedules, with more than 1,000 flight schedules.
Passenger throughput is also increasing rapidly. On May 18, the passenger throughput of Daxing Airport exceeded 10 million in 2021, 127 days ahead of the tens of millions of passengers in 2020. According to current passenger flow trends, it is expected that on September 26 or 27, the annual passenger throughput of Daxing Airport will exceed 20 million for the first time.
Upgrade nine service pledges
On the first anniversary of Daxing Airport’s operation in 2020, Daxing Airport issued “Nine Service Pledges” to the society, which won unanimous praise from passengers. On the occasion of the second anniversary of the operation of Daxing Airport in 2021, the “Nine Service Pledges” will usher in version 2.0.
It is reported that in the newly released “Nine Service Pledges”, some service levels have been improved. For example, in the “Nine Service Commitments” released in 2020, the security check queue waiting time is “not more than 10 minutes”, while in version 2.0, the domestic security check queue waiting time has been shortened to no more than 8 minutes. The transit time for transit passengers will also be shortened: for passengers without checked baggage or on domestic through-bound flights, the transit time will not exceed 40 minutes; for domestic non-through flights with checked luggage, the transit time will not exceed 60 minutes.
Regarding the arrival time of checked baggage, Daxing Airport promises that under normal circumstances, the first baggage of the inbound flight can be picked up within 10 minutes after the passenger arrives at the baggage carousel, and the last baggage can be picked up within 30 minutes. In order to facilitate passengers to take taxis, Daxing Airport promises that the average waiting time for taxis during the day (from 7:00 to 19:00) will not exceed 3 minutes, and at night (from 19:00 to 7:00 the next day) not more than 10 minutes.
In addition, in the 2.0 version of the “Nine Service Commitments”, service measures related to epidemic prevention have been added. For example, enter the terminal building with an ID card and a temperature test code, all elevators in the terminal building are equipped with induction buttons, and the security check is limited to “-key express” and “one-key access”.
A number of indicators leading domestically
As a world-class aviation hub with the most integrated and most advanced technology, Daxing Airport has become the first domestic airport to achieve A-SMGCS level 4 lighting guidance for all-weather use, and the first domestic airport to achieve Class III B standard passenger landing. The dual-runway airport has a HUD RVR 75-meter take-off capability, and the four passenger transfer indicators rank among the top in the world.
In order to enhance the passenger experience, Daxing Airport focuses on the personalized needs of passengers and continues to extend services, launching “Xing Xian Deliver” airport food delivery, “Xing Express Line”, silent office cabins, the airport’s first service elderly care version APP, etc. Innovative measures. In the past two years, Daxing Airport has continuously obtained full marks in ACI passenger satisfaction. It currently ranks first among airports in the country with a civil aviation online passenger satisfaction level of more than 10 million. It is also the first and only one in China to be awarded the 2020 ACI Asia Pacific Best Sanitation Measures Award. Airport, and was named the first national patriotism education demonstration base in civil aviation in 2021. (Li Bo)
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