Home » State Post Bureau: 19,499 related user complaints in June increased by 64.5% year-on-year

State Post Bureau: 19,499 related user complaints in June increased by 64.5% year-on-year

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[StatePostBureau:19499relatedusercomplaintsinJuneincreasedby645%year-on-year]According to the State Post Bureau’s July 27 news, in June 2021, the State Post Bureau and provincial (regional, municipal) postal administrations passed “12305” postal user complaints A total of 19,499 complaints were handled by telephone and complaint websites, an increase of 39.9% month-on-month and a year-on-year increase of 64.5%. There were 575 complaints involving postal service issues, accounting for 2.9% of the total complaints, an increase of 18.3% month-on-month, and an increase of 9.9% year-on-year; 18,924 complaints involving express service issues, accounting for 97.1% of the total complaints, an increase of 40.6% month-on-month, year-on-year An increase of 67%. (Securities Times Network)

According to information from the State Post Bureau on July 27, in June 2021, the State Post Bureau and postal administrations of various provinces (regions and municipalities) handled a total of 19,499 complaints through the “12305” postal industry user complaint telephone and complaint website, an increase of 39.9% month-on-month and year-on-year An increase of 64.5%. There were 575 complaints involving postal service issues, accounting for 2.9% of the total complaints, an increase of 18.3% month-on-month, and an increase of 9.9% year-on-year; 18,924 complaints involving express service issues, accounting for 97.1% of the total complaints, an increase of 40.6% month-on-month, year-on-year An increase of 67%.

(Source: Securities Times Net)

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