Home » The express business volume broke the 100 billion price war for the first time, is it still far from the service war | express | price war_Sina Technology

The express business volume broke the 100 billion price war for the first time, is it still far from the service war | express | price war_Sina Technology

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Source: Beijing Commercial Daily

Original title: Is the express business volume the first to break the 100 billion price war and is it far from the service war?

Beijing Commercial Daily News (Reporter Zhao Shuping Zhao Chi) On December 8, my country’s express delivery business volume exceeded 100 billion yuan for the first time. According to data from the State Post Bureau, at 9:03 on December 8, my country’s express delivery business volume in 2021 has reached 100 billion pieces. This is the first time that my country’s express delivery business volume has exceeded 100 billion, and it has been ranked first in the world for eight consecutive years. The contribution rate of the global market growth exceeds 50%, and the average daily service users is nearly 700 million.

From the perspective of regional distribution, from January to October 2021, the express business volume in the eastern, central and western regions was 67.9 billion, 12.49 billion and 6.33 billion, respectively, accounting for 78.3%, 14.4% and 7.3% respectively. Compared with the same period last year, the express business volume in the eastern region increased by 32.5%, and the proportion decreased by 1.3 percentage points; the express business volume in the central region increased by 48.1%, and the proportion rose by 1.3 percentage points; the express business volume in the western region increased by 34.7%, and the proportion was basically the same.

From a structural point of view, 100 million parcels on the entire network are sent to the countryside every day, and more of the mission of agricultural products going up and industrial products going to the countryside. The postal express industry’s role in promoting consumption upgrades and smoothing the economic cycle is more prominent.

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According to Chen Kai, deputy director of the State Post Bureau, in recent years, 8 express delivery companies have been successfully listed, forming 3 brand express groups with an annual business volume of more than 10 billion pieces and a revenue of more than 100 billion yuan. At the same time, express delivery outlets have basically achieved full coverage of towns and villages, serving nearly 700 million daily users, and maintaining an annual increase of more than 200,000 new jobs. Secondly, the full time limit of express delivery services between key regions has been shortened to about 58 hours, and the effective appeal rate has been declining.

The development of the Internet has greatly promoted the development of the express delivery industry and has achieved rapid growth in the express delivery industry. According to data from the State Post Bureau, the volume of express delivery services in China has increased from 5.7 billion in 2012 to 83.5 billion in 2020, a net increase of 14 times and an average annual growth rate of 40%. In 2021, China’s express delivery business volume is expected to exceed 120 billion pieces.

However, behind the rapid growth of data, the quality of express delivery services needs to be accelerated. According to relevant media reports, recently, an old man in Chongqing who was nearly 80 years old died suddenly when he was carrying more than 20 kilograms of parcels upstairs on his own. This caused many netizens to controversy. The corner was opened.

According to the “Interim Regulations on Express Delivery”, companies engaged in express delivery services should deliver express mail to the agreed receiving address, recipient or recipient’s designated consignee, and notify the recipient or the consignee to accept it in person. In 2019, the “Administrative Measures for the Delivery Service of Smart Express Boxes” issued by the State Post Bureau also clarified that the use of smart express boxes for express mail should be approved by the recipient.

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It is worth noting that nowadays, the phenomenon that express delivery is not delivered to the door is everywhere. A reporter from Beijing Business Daily found 384,538 complaints when searching on the black cat complaint platform using “express” as the key word. Most of them are complaints caused by express delivery not picking up, not delivering goods, and unsynchronized shipment orders.

In the view of logistics industry expert Yang Daqing, the barbaric growth inertia of China’s express delivery market has not yet been fully stopped, especially with the entry of new business entities and the development of new models such as platform crowdsourcing, resulting in fierce competition among heroes. Rough price wars are more frequent than service wars involving quality competition. The establishment of regulations and standards lags behind innovation and development, as well as the shrinking demographic dividend, which are the root causes of these problems.

Yang Daqing said that the development of China’s express delivery industry has entered a stage of medium-speed growth, but the base is still huge and competition is more intense. Leading companies urgently need to extend from short-value chain services such as transportation and distribution, not only by business scale, but also by value and profit. . The integration and development of the consumer Internet and the industrial Internet is a huge opportunity for express companies, which will push “express service” to “fast chain service”, that is, efficient, agile, and coordinated supply chain services across the entire chain.

“Improvement and implementation of regulations and standards is a top priority. The improvement of policies and regulations in terms of industry standards and new forms of employment by the State Post Bureau will avoid the vicious competition of bad money driving out good money. At the same time, the integrated development of the express delivery industry is the top priority. , Is the express market fully competitive, or does it require market players to be more specialized, stronger and larger to avoid low-end competition that consumes each other. In addition, the improvement of full-link capabilities and the digital transformation of services are key steps, and express services must seek profit growth We must develop a long value chain and strengthen digital transformation to occupy a competitive high ground.” Yang Daqing said.

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