Home News The Shanghai Consumer Protection Commission interviewed Canada Goose about the specific meaning of the “Replacement Clause” is unclear

The Shanghai Consumer Protection Commission interviewed Canada Goose about the specific meaning of the “Replacement Clause” is unclear

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[Shanghai Consumer Protection Commission interviewed Canada Goose about the specific meaning of the “Replacement Clause” is unclear]

#上海消保委约谈美国雁# # “Replacement Clause” specific meaning expression is not clear# on today’s hot search list, the editor will take you to see this latest news.

#上海消保委约谈美国雁# # “Replacement Clause” specific meanings are not clear# After being fined 450,000 yuan for false propaganda, recently, the Canadian goose brand “non-refundable” “Overlord Clause” Once again aroused heated public opinion. On the 1st, the Shanghai Consumer Protection Committee interviewed companies on the fairness and rationality of the Canada Goose return and exchange terms.

Recently, consumers complained that they bought a down jacket for more than 10,000 yuan in a Canadian goose store in Shanghai, but they were asked to sign “Unless relevant laws provide otherwise, all products sold in specialty stores in mainland China are not allowed to be returned.” The “Overlord Clause”, so that this down jacket with obvious quality problems cannot be returned after repeated communication.

#上海消保委约谈美国去# #《Replacement Clause” of specific meanings are expressed unclear# During the interview, the Consumer Protection Committee found that the company’s return and exchange procedures described by Canadian Goose and consumers reflected many actual situations There are discrepancies. At the same time, the Canadian Goose is also hesitant and unclear about the specific meaning of the “Replacement Clause” that consumers are required to sign.

Tang Jiansheng, deputy secretary-general of the Shanghai Consumer Protection Commission, pointed out that before the meeting, Canada Goose issued a statement stating that “subject to compliance with relevant laws and regulations, all products sold in specialty stores in mainland China can be returned for refunds.” The Canadian Goose said it was unclear about the issues such as “what laws” and “how to define compliance”.

“Simply issuing such a specious statement is obviously not satisfactory to consumers. In this regard, we require Canada Goose to submit a formal statement of the “Replacement Clause” before noon on the 2nd.” Tang Jiansheng said.

#上海消保委约谈美国雁# #《Replacement Clause》的specific meanings arenot clear#It is worth noting that Canada Goose stated on its global official website that the return policy is “return without reason within 30 days”, but participate The relevant person in charge of the interview said that Canada Goose does not implement this clause in mainland China and is suspected of “differentiation between inside and outside.”

Previously, the Canadian goose was punished by the Shanghai market supervision department for claiming that its Hutterite down was “the warmest”. The market supervision department found that the warmth performance of the down is not related to the place of origin, and the Canadian goose violated the fourth in the “Advertising Law of the People’s Republic of China“. Article 1.[Shanghai Consumer Protection Commission interviewed Canada Goose about the specific meaning of the “Replacement Clause” is unclear]

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