Home » Tianjin Airlines, a subsidiary of Hainan Airlines, is actively preparing for the Spring Festival travel campaign to prevent and control the epidemic and ensure the safe travel of passengers | Epidemic_Sina Finance_Sina.com

Tianjin Airlines, a subsidiary of Hainan Airlines, is actively preparing for the Spring Festival travel campaign to prevent and control the epidemic and ensure the safe travel of passengers | Epidemic_Sina Finance_Sina.com

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Original title: Tianjin Airlines, a subsidiary of HNA, is actively preparing for the Spring Festival travel campaign to prevent and control the epidemic and ensure the safe travel of passengers Source: China Civil Aviation Network

According to the current domestic epidemic situation, this year’s Spring Festival is facing severe challenges. In order to ensure the safe travel of passengers just in need during the Spring Festival travel period, under the leadership of the State Council and the overall deployment of the Civil Aviation Administration, Tianjin Airlines, on the basis of strictly implementing various epidemic prevention and control policies, actively adjusted its capacity layout, introduced new product functions, opened up green channels, and undertaken charter flights. , do a good job in the Spring Festival transportation guarantee to ensure the safe operation of flights and safe travel of passengers.

Implement the transportation guarantee deployment and ensure the overall operation is safe and orderly

The epidemic is fierce, but in order to ensure the transportation during the Spring Festival, according to the epidemic situation in various places, Tianjin Airlines quickly adjusted its capacity to reduce revenue losses, allocated capacity for reasonable regional distribution, and continued to assume the backbone of Spring Festival services. . Adjust and optimize existing time resources, add 8 high-income routes such as Haikou=Chengdu, upgrade 11 aircraft types, optimize and adjust 6 routes at any time, and optimize more than 490 flights in epidemic-related areas and low-yield routes.

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Under the epidemic, everyone in Tianjin Airlines is sticking to their responsibilities. The Marketing Department plays the role of the “leader” of the market, keeps calm in the face of danger, seizes the favorable opportunities of the authority’s air rights policy during the epidemic, and cooperates closely with the company’s production units to quickly formulate a plane adjustment plan and obtain guarantee support such as demonstration. Reconstruction while reducing, ensure optimal restructuring of resources, and complete the adjustment of short- and medium-term flight plans and the formulation of plans. All production units of the company work together to ensure the stable operation of production and operation.

In-depth practice of sincere service, active practice of social responsibility

Tianjin Airlines continues to be guided by the sincere service concept advocated by Civil Aviation of China, always focuses on passenger experience, and continuously consolidates and improves service quality.

In order to adapt to the travel rules of passengers under the situation of normalized epidemic prevention and control and meet the needs of passengers, the official website card and coupon function will be launched soon, and passengers can get instant discounts when purchasing tickets; “One-step delivery” for the aircraft; extension of the validity period of Tianjin Airlines product redemption to protect the rights and interests of passengers. In the future, Tianjin Airlines will continue to give full play to its traditional advantages of “innovation” to take the initiative to develop and create attractive and competitively priced products, improve its core competitiveness, and make every effort to provide passengers with the highest level of service.

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Tianjin Airlines keeps an eye on the national epidemic situation at any time. If an epidemic occurs in a certain place, it will take the initiative to formulate and issue a policy document for free refunds and corrections in epidemic-related areas as soon as possible to reduce travel losses for passengers. At the same time, we will open up green channels to undertake the business of shared flights, seat charters and charter flights, meet the transportation needs of governments and enterprises across the country, reduce the risk of epidemic spread, and provide safer, more comfortable and more favorable charter flights for passengers.Tianjin Airlines actively undertakes social and corporate responsibilities, actively does practical things for the masses, and continues to practice the controlling shareholder LiaoningFangda GroupThe proposed “four favorable” corporate values.

Scientific and strict epidemic prevention and control to keep the defense line of civil aviation transportation

The epidemic is fierce. In order to scientifically and strictly prevent and control the epidemic, Tianjin Airlines has prepared alcohol-free hand sanitizers for passengers at each boarding gate, and has full-time staff to disinfect the hands of each passenger in turn. 100%. The ground service cleaners ventilate and disinfect incoming and outgoing flights every day to ensure “one class, one kill”. All items that passengers can see, touch, and use, such as seats, small table boards, and luggage racks, will be removed. Wipe and disinfect to ensure a safe and hygienic flight environment for passengers. The epidemic prevention kits on the flight are equipped with masks, medical gloves, alcohol wipes and other anti-epidemic materials to prepare for emergency response in various emergencies.

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Tianjin Airlines warmly reminds passengers who have travel plans that the Spring Festival is the peak passenger flow period. Passengers are requested to pay attention to the national and local epidemic prevention and control policies in a timely manner, take corresponding epidemic prevention measures, and pay attention to the adjustment of information such as routes and flight schedules, so as not to delay the trip. .

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