Home » Bancolombia performs a serious position in memes on social networks attributable to technical issues: “Greetings to those that are left with out lunch”

Bancolombia performs a serious position in memes on social networks attributable to technical issues: “Greetings to those that are left with out lunch”

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Bancolombia performs a serious position in memes on social networks attributable to technical issues: “Greetings to those that are left with out lunch”
On completely different digital platforms, a number of customers expressed their frustration with humorous movies and photos – credit score @tattooedsaturn /

Bancolombia is going through a wave of complaints attributable to technical issues in its cellular and net software, reported for the reason that morning of Monday, June 3. Thousands of consumers have been affected, discovering it troublesome to entry their accounts and perform operations, inflicting nice discomfort.

The banking firm reported that the issues arose attributable to upkeep taking longer than anticipated. Users reported the error code BC 382,​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​finish of which is said to authentication on the financial institution’s servers, which describes an overload failure within the system.

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A wave of memes on social media attributable to technical issues at Bancolombia – credit score @JohaSp2298 / X

For greater than 24 hours, prospects couldn’t entry their digital wallets, stopping transfers and different processes, particularly problematic through the holidays, when branches are closed. Bancolombia mentioned that, though the issue has been resolved, customers could make purchases with playing cards and withdraw at correspondent banks and ATMs.

“The error often happens when there may be an overload within the system that forestalls the correct processing of entry requests,” defined Bancolombia in its assertion.. In addition, the enterprise really useful closing and restarting the applying, and if the issue persists, uninstall and reinstall the applying, or contact customer support. Bancolombia provides numerous digital channels, similar to its major cellular software, Bancolombia a la Mano, a digital department, and sure platforms for leasing and securities, in addition to a particular software for investments and a digital assistant.

A wave of memes on social media due to technical problems at Bancolombia - credit @presteaver / XA wave of memes on social media attributable to technical issues at Bancolombia – credit score @presteaver / X

The drawback started when, when making an attempt to log in, many shoppers acquired messages informing them of “a brand new merchandise with a grasp key.” Some customers additionally encountered the notification: “We’re sorry! The password you employ on the ATM has been blocked. You should open it on the Telephone Branch.” According to Bancolombia, this can be a short-term block and people concerned will likely be notified when the issue is resolved.

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In a message on its X account, the corporate additionally confirmed that “the cash within the account is assured,” allaying customers’ issues in regards to the security of their funds. On the opposite hand, Mauricio Lizcano, Minister of Technology, Information and Communications, requested the banking affiliation to resolve the issue that affected hundreds of thousands of customers. Lizcano expressed this on social media: “It is pressing that Bancolombia solves its drawback with digital banking, because it has hundreds of thousands of affected customers.”

A wave of memes on social media due to technical problems at Bancolombia - credit @Nicollefq / XA wave of memes on social media attributable to technical issues at Bancolombia – credit score @Nicollefq / X

As traditional, netizens took the chance to see the humorous aspect of the scenario that affected hundreds of thousands of banking enterprise customers till it was seen once more. A wave of memes was launched on social media with images and movies the place Bancolombia prospects expressed their frustration in a sarcastic and sarcastic approach. Examples of those messages embrace: “Is your Face ID not working to entry the Bancolombia app?” and “The Bancolombia constructing is a luxurious, however the app is a joke.”

Several books spotlight the complexity of making use of se in Colombia, with repetitive processes and sudden crashes. The consumer described his expertise: “–Open the Bancolombia software — Enter the account with a fingerprint — To activate the fingerprint you have to enter a username and password — Enter a username and password — The class you’re utilizing is blocked.”

A wave of memes on social media due to Bancolombia's technical problems - credit @HuevoPorSopa / XA wave of memes on social media attributable to Bancolombia’s technical issues – credit score @HuevoPorSopa / X

The impression of those technical failures has had every day penalties for customers, similar to the lack to make funds or transfers. “Well, we are saying hi there to these of us who have been left with out lunch,” commented a involved buyer. Access issues have led to the locking of passwords for some customers, making it much more troublesome to make use of the financial institution’s companies. “Don’t attempt to use the Bancolombia app since you at the moment are blocked. My password has been blocked. Savinjva”, is without doubt one of the messages that unfold.

A wave of memes on social media due to Bancolombia's technical problems - credit @AndresAG_ / XA wave of memes on social media attributable to Bancolombia’s technical issues – credit score @AndresAG_ / X

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