In September, the car quality network platform’s car complaint list has also been released. In September 2021, the car quality network received a total of 9,914 complaints from car owners (including 10 complaints against third-party platforms), creating the highest number of monthly complaints during the year For the record, it was up 3% month-on-month and about 7.4% year-on-year. The data shows that the effective complaint information of the car quality network involves a total of 757 models, of which 139 models have complaints of more than two digits (inclusive).
At the same time, the top car companies on the complaint list have undergone a major reshuffle.Domestic brands in the top ten camp occupy four seats, which is quite different from the top ten in the past few months.
Specifically,Haval H6, the No. 1 national SUV, “topped” the list. The complaints were caused by system upgrade problems and battery failure.
There are complaints from car owners that the car technology system of Haval H6 is still in the old version, and AutoNavi Maps will not be upgraded, and third-party software cannot be installed, which seriously affects the driving experience. At present, Haval H6 has withdrawn from the latest 4010 version, but many old car owners use the 4004 and 4009 versions.
Some car owners suspect that Haval’s online OTA upgrade is just a gimmick, and the official did not give a detailed push update time.
In addition, there are complaints from the car owner saying,My own Haval H6 is always reminded by the Internet of Vehicles that the battery is losing electricity, and the 4S shop has not given a specific solution. Many car owners believe that Great Wall Motor sells the problem battery to consumers.
At present, Great Wall Motor has not yet given a specific solution.
The other models on the ranking list, the second to tenth places are Dongfeng Nissan Sylphy, BYD Han, Geely Boyue, GAC Toyota Ralink, GAC Aion S, Beijing Hyundai Leading, FAW-Volkswagen Audi A4L, Dongfeng Honda INSPIRE, Dongfeng Nissan X-Trail.