[Epoch Times November 22, 2021]On November 21, China Telecom Gansu Branch’s mobile communication network experienced a large-scale failure. Mobile phone users in many places in Gansu could not use it normally, and some users were also affected in other places.
Lu Media reported that on the 21st, China Telecom’s users in Gansu Province experienced no signal or 2G network conditions, unable to use the call and SMS services, and China Telecom’s customer service phone could not be connected. In addition, some Gansu telecom users in other places have also been affected.
On the evening of the 21st, Gansu Telecom users reported on the Internet that they could not make calls or connect to the mobile network because their mobile phones had no signal, which affected their travel and shopping.
A local netizen said, “I can’t go back to my house, I can’t get out of the green code, I’m penniless, worse than a beggar, I’ll say good things to the bus driver and beg to take it home…” “I’m in Shenzhen. My hometown card, there has been no signal in the afternoon!” “I have no service directly.” “We can’t do anything with 2G. The kids have to take online lessons.”
In this regard, at 22:47 on the 21st, China Telecom Gansu Branch issued an announcement on the official Weibo that at 18:20 on the 21st, due to equipment failure, the normal communication of some mobile phone customers of Gansu Telecom was affected. In the process of gradual recovery.
Today (22nd) at 2:30 in the morning, China Telecom Gansu branch issued a notice saying that the company’s mobile communication network has been fully restored. According to the content of the notice, the network failure lasted as long as seven and a half hours.
However, some users complained that it could not be used normally: “I am still 2G at night, can it work so that people can’t go out.” “Today is a new day, when can I fix it.” “My phone It’s been 2g. Fortunately, I brought some cash when I went out in the morning, otherwise I wouldn’t be able to get off the taxi.”
Editor in charge: Xu Menger
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