In order to buy train tickets to go home, many people turn to ticket-grabbing software, and even purchase the “accelerated package” service launched by the ticket-grabbing software platform to increase the success rate of ticket-grabbing. Recently, the Shanghai Consumer Protection Commission received a complaint from consumer Ms. Zhou that she bought a one-person train ticket from Qidong to Longan on October 1 on a certain platform on September 30, and received it at 7:28 the next day. When the text message prompted the ticket to be issued, the ticket was issued for a train that departed at 7:24. Ms. Zhou was unable to travel, and contacting her for a refund was refused.
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October 11,Railway 12306 said that the acceleration package used by consumers does not have the priority to purchase tickets. No matter which ticket software is used, they must queue in the railway 12306 ticketing system.
12306 reminds that in case of the required number of trains and no tickets for seats, you can wait in line online. When there is a refund for the corresponding train number and seat category, the system will automatically purchase the ticket.
This is not the first time the railway department has reminded everyone not to use ticket-grabbing software. Ticket-grabbing software is essentially a proxy service, and users may face the risk of personal information leakage when using ticket-grabbing software to buy tickets.
It is reported that the working principle of the ticket-grabbing software is to continuously refresh the remaining ticket information on the 12306 website, and purchase the ticket immediately once someone refunds it. The difference between it and ordinary users buying tickets is that the ticket-grabbing software uses programs to place orders faster.
However, after the queuing standby function was introduced, some ticket-grabbing software no longer worked well, and the railway department has blocked multiple ticket-grabbing software in order to protect the rights and interests of users.
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