Remittance services to Cuba through Western Union remain suspended due to irregularities in Cuban banking entities. According to agents of Western Union speaking to the Cuban Directory, there is currently no estimated date for the resumption of money transfers to Cuba. This contradicts previous information that suggested a possible restart on April 1.
The suspension of remittance shipments to Cuba by Western Union began on January 26, citing technical irregularities with Cuban banking partners. A Western Union employee previously stated that some transactions were delayed or automatically rejected by the system, but all affected customers received full refunds, including shipping fees.
Despite initial reports of a possible restart on April 1, Western Union agents now confirm that there is no established date for the resumption of money transfers to Cuba. They emphasized that customers should stay informed through official channels for any announcements regarding the restart of services.