There is a heart beating in the heart Present and future – Simple Rome

The future depends on what you do

(Mahatma Gandhi)

Digital transformation is a permanent process both in the private sector and in the Public Administration. Today this should be a common thread for anyone dealing with an administration, even more so if it is complex as that of Rome Capital.

The digital home of the citizen, co-designed with the support of citizens, is the only channel through which in the future citizens will have all the communications of Roma Capitale that concern them, the state and the processing flow of their practices, available. the services they need.

In 2018, a short questionnaire was published on the Roma Capitale institutional website, within the Participate Area, in the “Have your say” section, available to people interested in contributing to the definition of the new digital platform.

The creation of the Citizen’s Digital Home is an important step in the direction of simplifying procedures and digitizing services, above all because it is a single web access point. This is why we asked citizens to participate, through the questionnaire, with suggestions and useful considerations to define a solution that is as close as possible to their needs.

The digital home of the citizen, as described in the post “From principles to concrete action: inclusion and Simple Rome” can therefore only be an evolving project both for technologies that progress and offer more and more solutions (think of the Artificial Intelligence of which, in the PA, was not spoken of until a few years ago) and for the regulations that gradually adapt to technological evolution.

Many others were the interventions that should not be forgotten, but consolidated and implemented not only in Roma Capitale but copied by other bodies and, as has already happened, brought to the national level. I list some of them below.

• Transition to open source not only for personal productivity applications (FLOSS Plan: Free Libre Open Source Software);
• Training of employees on digital skills (Development of digital skills in the Capitoline Administration, Report based on the European framework DigiComp 2.0) and development of the “Community of Innovators”, a tool for enhancing digital skills within the Capitoline administration;
• Implementation of agile work in administrations;
• Easy Rome points and widespread school;
• Recruitment of new ICT staff;
• Guarantee transparency and accountability thanks to the Open Agenda of all politicians (Councilors and advisers).

We cannot ignore the updating of these documents / instruments of Roma Capitale both in technological terms and in adaptation to the new policies of the institution, national and European:

• Digital Agenda, Open Budgets, Three-year ICT Plan, Smart City Plan, Anti-Corruption and Transparency Plan, Fair and Sustainable Wellbeing Report (BES);
• Participation: maintenance of the platform and planning of both participatory and gender budgeting projects;
• Declination at the local level of the 17 goals for sustainable development.

Rome national and European laboratory of innovation

Rome has a mission and a vocation as a national and international leader on innovation that I have tried to reconstruct from the very beginning. This objective is achieved with the organic strategy and through initiatives and collaborations, such as:

• inclusion of Roma Capitale within the partnership on Digital Transition within the Urban Agenda of the European Union, with the co-coordination of the e-government area;
• renewal of Roma Capitale’s membership in Eurocities, the network of the main European cities;
• agreement with the Municipality of Barcelona on the issues of the digital agenda and smart cities;
• organization or hospitality provided to various cutting-edge international initiatives, such as the Digital Social Innovation Fair, the LibreOffice International Conference, the Global Forum for Direct Democracy;
• at the national level, the initiative “Let’s put innovation in common” that we started involving over 30 municipal administrations and 5 metropolitan cities with the aim of sharing and systematizing skills and promoting the reuse of good practices, and close collaboration with AgID and Digital Team on several projects, recently renewed and even more relaunched with the new top management;
• the European project CS-Aware (Cyber ​​Security Aware) belongs to the area of ​​projects in the field of Digital Security promoted by the European Union. CS – Aware is a project of the Horizon 2020 program – Call: H2020-DS – 2016 -2017 Type of action: IA (Innovation Action) which was approved and funded on 16/01/2017 by the European Commission;
• Roma Capitale and the European Space Agency (ESA) signed in June 2019 a memorandum of understanding to design and implement solutions and applications based on the integration of satellite resources with fifth generation mobile networks. Specific assets such as earth observation, global navigation satellite system (GNSS), satellite communications will be integrated with 5G technologies in the four vertical areas of intervention envisaged by the project, safety, mobility, culture and tourism, infrastructure monitoring. ESA will also support companies belonging to the member states of the Agency that will apply to develop services that integrate space technologies and 5G responding to the requirements proposed by Roma Capitale by providing funding and sharing skills;
• Roma Capitale joined the “Cities Coalition for Digital Rights” also by signing the relative Manifesto which provides 5 essential points for the inclusive, secure and digital growth of the world:
  1. Universal and equal access to the Internet and digital literacy
  2. Privacy, data protection and security
  3. Transparency, accountability and non-discrimination of data, content and algorithms
  4. Participatory democracy, diversity and inclusion
  5. Open and ethical digital service standards

Last but not least, the intervention relating to the Open Government Partnership, an international initiative born in 2011 to support the member countries in making their administrations more open, responsible and responsive to the needs of citizens.

As part of this initiative, each member country signs a national Action Plan, lasting two years, in which the administrations together with civil society define, through measurable objectives, their interventions to develop the open government model.

May you see nothing greater than Rome.

(Orazio)

And now a small gift for those who will govern Rome in the next 5 years: useful data and information!

Rome, a territorial body of particular autonomy, established on 3 October 2010, was born following the reform of Title V Part II of the Italian Constitution in 2001. From 1 January 2015 it has been one of the metropolitan cities of Italy.

It is the largest city in Italy from many points of view. The 2020 statistical yearbook of Roma Capitale offers an in-depth data analysis tool for the city and the Capitoline Administration; we report below some significant data.

Territory. Rome has an area of ​​1,286.8 km2 (12 times larger than the territory of Paris, 1 and a half times Berlin, 7 times larger than Milan). The total density of green areas in Rome is 35.9% (Milan 13.7%). If Naples (119.02 km2) were a municipality of Roma Capitale, it would be the fifth in size!

Inhabitants. The inhabitants are just over 2,800,000 of which more than 380,000 foreign residents (more than the inhabitants of Florence and a little less than the inhabitants of Bologna). Homeless people registered in the Registry at a fictitious address more than 18,000 (like all the inhabitants of Ariccia). The elderly over 65 are 22.6% of the total population and minors up to 14 are only 12.9%.

The total employment rate in the 15-64 age group is 64.1% (national average 59%). The male employment rate is 70.7% and the female one 57.8%. The average per capita income in Rome is € 27,770 (Italy € 21,660). People with at least a diploma in Rome are 77.8% (61.7% in Italy).

The incidence of knowledge workers (employed with degrees or higher qualifications who carry out technical or highly specialized professions) in Rome is 29.4%, well above the national average (17.4%), as well as that of Lazio (22.5%) and the average of the other large municipalities (26.5%).

All these data were the basis of the Program Lines and of the interventions activated.

Administration. The Capitoline Administration has about 24,000 employees (30% men, 70% women), more than 40% between the ages of 51 and 60 and more than 20% (1 out of 5) over 60. The number of employees of Roma Capitale per 1,000 residents in comparison with other metropolitan cities has the lowest ratio (8.1) after the municipality of Bari (5.7). In particular, in Rome there is one employee for every 123 inhabitants (in Milan one employee for every 96 inhabitants).

In administrative terms, Roma Capitale is divided into 15 Municipalities, with populations ranging from a minimum of 133,388 inhabitants of the XIII Municipality (more than the inhabitants of Ferrara) to 305,003 of the VII Municipality (more than Catania, Verona, Venice).

Digital Rome. The Digital Transformation Department supports approximately 15,000 workstations (computers and related software) distributed in 224 institutional locations and 520 municipal schools, infant-toddler centers and nursery schools. The cabinets with the network devices (rack) are about 1500 and the access point There are 1541 Wi-Fi (DigitRoma Wi-Fi) (federated with Wi-Fi Italia, the national free internet access network) with almost 10,000 average daily accesses.

Since November 2017 it is possible to access the over 1500 hotspots of the Roma Capitale Wi-Fi network also with SPID.

The website www.comune.roma.it had an average of about 22,000 daily visits in 2020 with more than 15,000 unique users.

The Data Center currently manages a quantity of data equal to approximately 600 TeraBytes. Today there are 68 ICT technicians in the Digital Transformation Department of Roma Capitale (there are more than 200 in the Municipality of Milan).

The number of online services made available to citizens by Roma Capitale are 57 out of an Italian average of 29. The percentage of services with level of use 4 (start and end electronically of the entire process relating to the requested service, also including the online payment on the website of the Authority or other dedicated site if it is foreseen for the activation of the service or the payment of a tax) of the total online services provided by the Capitoline Administration is equal to 44.7%, lower only to the Municipality of Venice and against an Italian average of 20.9%.

The list of Roma Capitale’s online services can be found here.