Whatsapp doesn’t ring when do the messages arrive? It is a more common problem than you imagine and the reasons for the malfunction can be multiple.
First, please check that your phone is not set to silent, night or do not disturb mode. In these cases, in fact, the app does not play the message notification soundso try turning up the volume on your device.
If the smartphone is set to silent, Whatsapp does not ring even with calls and video calls.
What to do if Whatsapp doesn’t ring with messages
If after the preliminary check, you still don’t hear notification sounds when a message arrives, check your Whatsapp settings to see if the voice “Sounds” is enabled.
Here’s how to do it:
Launch the application; Click on the three dots at the top right; Press up Settings and choose Notifications; Check that sounds are enabled and a notification ringtone is set.
Most of the time, this fixes the problem. However, if sounds are enabled in the application but Whatsapp still doesn’t ringtry the next step.
Control notifications from your phone settings
If WhatsApp notifications are not enabled in your smartphone settings, the app will not ring when you receive a message or call.
To check that notifications are not turned off:
April Settings of your phone; Go to the item Notifications > In-app notifications;
Scroll through the list until you find WhatsApp and check that notifications are turned on.
If they were deactivated, by enabling them, you will be able to hear the sounds again when a contact sends a message in chat or tries to call you.
Force close the app and restart your device
Did neither of the above two checks solve the problem? Many times, the simplest and most effective solution is to restart the device.
First, however, you need to force close the app, you can do this by going to Applications > Management> Whatsapp.
You will find a screen containing information about the application and the item “Force close” or “Forced stop”. Press on the latter and restart your phone.
After this procedure, ask someone to text you to verify that the notification sound is working again.
WhatsApp still not working?
In this case, you will have to resort to a radical action, namely that of reinstall Whatsapp on your device.
This operation erases all app data on your phone, so we recommend that you make a backup of your conversations and contacts so you don’t lose them after reinstallation.
You can back up WhatsApp by clicking on the three dots to enter the settings and on “Chat”you choose “Chat Backup” and then click on Run Backup.
We recommend using the Wi-Fi connection so as not to waste your data plan. Once the procedure is finished, delete the app and perform a new installation. You may notice that the notification sound issue has been resolved.
Article Whatsapp doesn’t ring: why don’t you hear notifications? comes from Technorati.it.