Vodafone communicated the contractual modification of some offers converging, those fixed + mobile to be clear. The remodulation insists on some of the invoices issued from June 7 onwardsaffected customers will notice the cost of landline offers go up by 2.99 euros per month and a specific personalized communication on the matter directly on the invoice, which also specifies the date by which to withdraw without charge.
Vodafone remodeling is justified – informs the note on the portal – of the intention to continue with investments in the network and of “respond best to new traffic needs”. Of course, as required by law, anyone who does not want to accept the contractual adjustment can withdraw or switch to another operator keeping the number Without costs deactivation or penalties within 60 days of the invoice issue date. Here are the details.
Ecco how to withdraw without incurring penalties or deactivation costs:
- walking his Cancel Vodafone: Cancel the home or mobile line | Vodafone and fill in the form with your request
- calling 190
- by sending a registered letter with return receipt to Vodafone Customer Service, post office box 190 – 10015 Ivrea (TO) or by writing a PEC to [email protected]
- you must attach a copy of your identity document and clearly indicate the service for which you want to exercise the right of withdrawal | causal “modification of the contractual conditions”.
Clearly any remaining installments of devices associated with the offers or the activation cost will continue to be paid with the same frequency and with the same payment method indicated above, or it is possible to write in the withdrawal notice that you want to proceed with the payment in a single solution.