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During the pandemic in 2020, people longed to go to concerts and sporting events since the only way to access them was through live broadcasts online. After the emergency ended, the post-covid world saw an increase in attendance at these types of shows, so many ticket offices, such as Ticketmasterhad growth in their sales.
Previously The concerts were relatively accessible to all audienceswith price ranges that allowed you to even enjoy two days full of music at the festivals with just under 3,000 pesos.
Photoart: THE CEO
However, this has changed following the success in ticket sales which has had an adverse effect on consumers’ wallets. Now the different phases, plus the surcharges from companies like Ticketmaster, They have increased ticket prices.
Why does Ticketmaster have such ‘expensive’ charges?
Recently, Ticketmaster has faced criticism from users due to the price of its charges, coupled with the increase in the cost of tickets. The questions have reached such a level that one user reported that they wanted him charge more than a thousand pesos in said charge in events like Corona Capital.
According to the company’s website, these charges are the source of income through which it can afford offer its clients simultaneous ticket distribution. This is not the only company that handles this type of charges, since cinemas also charge an extra percentage to the cost of the ticket.
Photoart: THE CEO
Sin embargo, Ticketmaster has not provided an official explanation on how prices are determinedalthough it states that the fees charged are shared with its clients, that is, the artists.
How to avoid service charges?
In addition to the service charge per ticket, Ticketmaster charges a order processing fee. This, unlike the service charge, is added to each ticket; processing fees are charged once for each order.
According to company data, the processing fee offsets the costs of management, ticket shipping and, therefore, this charge is not made when people go directly to the box office of the place where the event will take place.
Photoart: THE CEO
However, this can be a complicated process and although nothing guarantees the purchase, in person it is riskier since Tickets tend to sell out quickly due to online purchases.
What are Ticketmaster’s payment methods?
In accordance with its policies and conditions, Ticketmaster only allows the sale of eight tickets per person, which can be purchased by two methods: cash or bank card. The first case only applies to direct purchases at the box office.
For its part, there are 10 bank cards which can be used in person or on the portal, although the company clarifies that payments cannot be divided into several cards. The accepted methods are the following:
- Visa
- MasterCard
- American Express
- Citibanamex
- Santander
- Banorte
- BBVA
- HSBC
- NOW Bank
- Rappi Card
🙋♀️🙋♂️If you have problems with your purchase and you are the cardholder, we invite you to contact our customer service team for our #AyudaButton 👇 pic.twitter.com/jLmiRg4k7H
— Ticketmaster México (@Ticketmaster_Me) March 8, 2024
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