The pandemic represented an extraordinary, unexpected, very powerful acceleration factor of the biomedical paradigm, prefiguring the dawn of a new digital transition. In the future, enough with the lines and requests on printed paper, off to services and apps that allow you to obtain certificates and documents with a click: this is the desire of 38.1% of Italians. Digital PA is considered indispensable even after the pandemic. Followed by e-commerce (29.9%), the online current account (24.3%) and home delivery (24.2%) as opportunities not to give up even after the end of the emergency. For 20.2% it is smart working that is untouchable (and the figure rises to 28.6% among 30-44 year olds). These are some of the trends that emerged from the 17th Censis report on “The media after the pandemic” communication.
Then there is the large Spid chapter that creates two ‘digital Italies’. Overall, almost half of the Italian population (48.7%) has already activated the Spid digital identity. But the social and territorial gaps still weigh heavily, because the greatest resistance or access difficulties are concentrated in some areas of the country and in some specific socio-demographic segments. The highest percentages are recorded in large metropolitan areas (59.5%) and among people with higher educational qualifications (among graduates and graduates, the threshold of half is exceeded: it rises to 61.6%), while the lowest peaks, compared to the national average, are found in the South (40.2%) and among the elderly (32.1%).