Original title: Express courier welcomes multiple benefits and labor shortage needs to be solved
Starting from September 1, the delivery fee of the six express delivery companies including Zhongtong, Yuantong, Shentong, Best, Yunda, and Extreme Rabbit will increase by 0.1 yuan per ticket. This is regarded as a pragmatic measure to increase the income level of the “brother express”. Incorporating the minimum wage system guarantee, increasing salary, safeguarding social security rights, and launching a pilot program for occupational injury protection… Recently, the “Express Brother” has ushered in a number of benefits.
It is worth noting that in the second quarter of 2021, the courier is still at the forefront of the jobless jobs in the country. Industry insiders said that, overall, the high turnover rate of express delivery personnel and the difficulty of recruiting are still prominent. Solving the problem of “labor shortage” requires both long and short periods to implement favorable policies to further enhance the attractiveness of the industry.
The new wave of revenue growth is positive
On August 27, ZTO Express announced that the end-of-network distribution fee will increase by 0.1 yuan per ticket starting from September 1. The increased delivery fee will be directly sent to the personal account of the delivery salesperson “Hand in Hand APP”. At the same time, the current standard of distributing fees for payment salespersons in all Zhongtong outlets across the country shall not be lowered.
On the next day, five express delivery companies including YTO, Shentong, Best, Yunda, and Jitu successively issued notices on the increase in distribution fees. From September 1st, the distribution fees for the entire network will be increased by 0.1 yuan per ticket, and the outlets must be strictly implemented. Discounted Huili couriers, franchising outlets are not allowed to intercept at will.
In this regard, the person in charge of the Market Supervision Department of the State Post Bureau said that in the recent period, some express companies have adopted the method of lowering the end delivery fee to reduce operating costs, which has made it difficult for the courier brothers to achieve a reasonable income level, resulting in a tight balance in the express network. Appropriate adjustment and rational return of distribution fees will help protect the rights and interests of the courier group, maintain the stability of the industry, and promote healthy development.
Logistics industry expert Yang Daqing said in an interview with a reporter from “Economic Information Daily” that express companies intensively increase end-of-end delivery fees. One is to implement a policy to protect the legitimate rights and interests of the courier group; the other is to deal with the willingness of the courier group to work because it is difficult to increase income. The problem of falling. “At present, couriers in large cities deliver 150 to 200 orders per day. If the delivery fee for each item increases by 0.1 yuan, the monthly income of a courier will increase by about 500 yuan.”
Directly-operated logistics companies such as SF Express and JD Logistics have also released salary increases. Jingdong Group announced that from July 1, 2021 to July 1, 2023, it will take two years to gradually increase the average annual salary of employees from 14 to 16 salaries, and a direct salary increase of 2 will be made on the basis of July 1, 2021. Months. SF Express announced that from August 1 to December 31, 2021, it will invest more than 200 million yuan to increase the income of couriers on the basis of the existing collection and distribution accrual unchanged.
Ensuring rights and interests
Recently, “brother express delivery” has frequently welcomed warm moves to protect rights and interests.
In July, the seven departments jointly issued the “Opinions on Doing a Good Job in Protecting the Legal Rights and Interests of the Courier Group”, which clarified a series of measures such as a more reasonable salary and treatment for the courier group, the protection of social security rights, and a more optimized working environment.
Among them, in terms of improving social security and enhancing social identity, express delivery companies are encouraged to directly employ labor; for grassroots express delivery outlets with flexible employment and high mobility, work-related injury insurance can be calculated and paid in accordance with the average salary level or turnover ratio of the full-caliber urban unit in the region. Priority is given to participating in work-related injury insurance, and enterprises are encouraged to purchase personal accident insurance for couriers.
The “Guiding Opinions on Safeguarding Labor Security Rights and Interests of Workers in New Employment Forms” jointly issued by the eight departments has improved the new forms of employment that conform to the conditions for establishing labor relations but are not fully compatible with the conditions for establishing labor relations. The labor safety, social insurance and other aspects of the system have strengthened the protection of occupational injuries and improved the mechanism for expressing workers’ demands.
The Ministry of Human Resources and Social Security stated that it is formulating measures to protect the occupational injury of flexible employment personnel on the platform. Good provinces and cities will pilot projects first.
The State Post Bureau stated that in terms of ensuring reasonable labor remuneration, it is necessary to formulate the “Express Delivery Fees Accounting Guidelines” and the “Express Workers’ Labor Quota Standards”, establish a collective negotiation mechanism for industry wages, and guide e-commerce platforms and express companies to strengthen coordination and strengthen labor. Ensuring supervision and law enforcement. A satisfaction survey team with couriers as the main body will also be established. Conduct regular surveys on their sense of experience and satisfaction, and disclose the results of the surveys. From the perspective of the courier brother, analyze and evaluate the objective situation of the company to protect the courier group, and promote the company to consciously correct the behavior of penalizing escrow and maintain a reasonable fee distribution. level.
Multiple measures to solve the shortage of labor
The real-time monitoring data of the China Express Big Data Platform of the State Post Bureau shows that the rapidly increasing express delivery business volume requires a large number of couriers for delivery. However, the shortage of labor in the express delivery market has become increasingly prominent.
In the TOP10 jobs in first-tier cities with strong demand for recruitment in June released by 58.com Recruitment Research Institute, logistics practitioners such as sorters, couriers, and food delivery personnel are listed; in the second quarter of 2021, the number of recruits in the country was more than the “most job seekers”. Among the 100 occupational rankings of “Lack of Work”, couriers are among the top ten.
According to analysis by industry insiders, low wages, tired work, heavy fines, and poor benefits are the main reasons for the shortage of couriers.
The relevant person in charge of the Market Supervision Department of the State Post Bureau said that the express delivery industry is a labor-intensive industry, and the courier is the foundation of the express delivery industry. Ensuring relatively stable income and realizing more work can earn more are the most basic and most critical factors for safeguarding the rights and interests of couriers. If income cannot be maintained at a reasonable level, it will be difficult for the team to stabilize, and the stability of the express delivery network is even impossible to talk about, which will eventually damage the foundation of the company’s development and affect the sustainable development of the industry.
Yang Daqing said that the shortage of express personnel has many factors. The couriers are generally from rural areas. The current cost of living in cities is gradually increasing, but the income of couriers has not risen significantly. With the promotion of rural revitalization and the introduction of new retail forms such as live delivery of goods into the countryside, the attractiveness of urban couriers has weakened. In addition, express delivery workers are harder, and young people lack the willingness to work.
Pan Helin, executive dean of the Digital Economy Research Institute of Zhongnan University of Economics and Law, told the reporter of “Economic Information Daily” that the low income and high labor intensity of couriers are also affected by the “price war”. The era of low-cost competition and low-cost labor in the express delivery industry has become unsustainable. “Express companies that expand through traditional methods will be under increasing pressure, and express companies that can reduce costs through technology will be more competitive.”
Sun Jie, a professor at the National Institute of Opening-up of the University of International Business and Economics, suggested that express companies should be encouraged to upgrade their automation and intelligence levels and use high technology to improve production efficiency. Standardize the order of competition in the express delivery market, formulate industry fee standards, regulate monopoly and unfair competition, ensure the necessary profit margins for end delivery outlets, and safeguard the legitimate rights and interests of employees.
Industry insiders said that to solve the problem of shortage of labor in the express industry, in addition to increasing income, improving social security, and strengthening rights and interests, it should also accelerate the transformation and upgrading of the industry, and provide space for talent training and career advancement channels.
Sun Jie said that express delivery companies should be encouraged to formulate scientific management systems and performance evaluation systems, improve business training, and unblock promotion channels, so that couriers have a sense of professional accomplishment.
At present, some localities are already advancing related work. Ningxia promotes the vocational skills training of express delivery employees, and requires all express delivery companies to play the role of the main body of employment, and actively organize and guide employees to achieve skill levels through training. The Yunnan Provincial Postal Administration stated that it will continue to increase its efforts, deepen its measures, put talent work in a more prominent position, continue to promote the vocational skills training of express employees, strengthen the skill improvement and legal rights protection of express employees, and continue to improve the industry The professional qualities and abilities of employees provide talent support and organizational guarantees for the high-quality development of the industry.
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