From what he explains to us, it’s seemingly that Argos has utilized an unsolicited “retention”: when an operator receives a withdrawal request from the brand new operator, he typically tries to retain the client with an improved provide. It is obvious, nonetheless, that she has not given any assent to the brand new provide. At this level it’s a query of timing: for contracts concluded over the phone there’s the “proper of reconsideration”: 14 days through which the buyer can change his thoughts and revoke the change of operator, with out offering any motive, thus remaining with the present operator .
If greater than 14 days have handed, you possibly can nonetheless request withdrawal at any time and signal a contract with any provider. However, we advise you to pay the payments as a result of, if the provision was there, you threat beginning a default process. As regards electrical energy, in order for you you possibly can return to better safety by contacting the supervisor who workout routines that regime in your space (Arera gives a free search engine to find it) and be sure that from July you possibly can find yourself within the safety service gradual, which for the time being is probably the most handy regime of all.