How should the prosecutor’s allegations be classified?

Have you ever had the impression that bills could have been too high?
That is often difficult to say. If craftsmen come to repair a defect, for example because something broke, then the landlord has to pay. Maintenance can be separated from modernizations, which the tenant has to pay for, but in practice it is not so easy to separate them. It happens again and again that modernization measures are carried out when a repair is due. Defects that the landlord would actually have to remedy at his own expense are then packed into a modernization measure. It’s generally difficult to separate, and not just at Vonovia.