PR/Business Insider
For the May issue (2023) of “Test” magazine Stiftung Warentest has six food delivery services Gorillas*, Considerable, Can, REWE*, bring master and message in a bottle tested.
The instant delivery services Gorillas, Flink and Getir performed worse than traditional services, which deliver within a few hours at the earliest.
Stiftung Warentest has chosen two providers as the best delivery service. Both Rewe and Bringmeister have become test winners.
Grocery delivery services are convenient as they save you from going to the supermarket and especially lugging around heavy bags. So it’s no wonder that food delivery services are so popular. This was reinforced by providers such as Gorillas, Flink or Getir, who even deliver the orders immediately within a few minutes. On the other hand, there are conventional services such as the Rewe delivery service, Bringmeister and Flaschenpost, where the deliveries are at the front door in a few hours at the earliest – but usually on another day.
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Grocery delivery services tested by Stiftung Warentest
At first glance, gorillas and co. seem to be the more attractive providers. But is it really like that? Stiftung Warentest investigated this question. For the May issue (2023) of “Test” magazine the consumer organization tested the six food delivery services Gorillas, Flink, Getir, Rewe, Bringmeister and Flaschenpost. The following factors were taken into account for the test:
- Delivery (delivery times, punctuality, completeness, condition and temperature of the goods)
- Order and payment processing
- customer service
- data protection
- General terms and conditions of business
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Stiftung Warentest: Gorillas and Co. behind conventional food delivery services
The result of the study: Although none of the six providers achieved poor test results, conventional food delivery services performed better than instant services. Rewe, Bringmeister and Flaschenpost each received the quality rating “good”, while Gorillas, Flink and Getir only received the quality rating “satisfactory”. One of the reasons for this was that the instant services had problems with the temperatures of refrigerated goods in the test. In contrast, traditional delivery services have had no difficulty maintaining the cold chain.
The best food delivery service: This is the test winner at Stiftung Warentest
The best grades were given to both Rewe and Bringmeister. In the test by Stiftung Warentest, both made it to an overall grade of 2.1 (corresponds to the quality rating “good”). So there are two test winners among the food delivery services. What does Stiftung Warentest have to say about the two providers?