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Agile, hybrid and smart: this is how work changes after Covid

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Much of the work of the future will be agile (i.e. remotely, but with precise times), hybrid (partly in the office and partly not) e smart (from home and without time constraints). According to the international recruitment firm PageGroup, remote working will be adopted by 54% of large companies, 40% of medium and 37% of small companies. And businesses have already planned to reduce desk space by 30% on average, according to an August 2020 survey of 278 managers cited in the latest McKinsey Global Institute study on labor demand in China. , France, Germany, India, Japan, Spain, the United Kingdom and the United States. Countries that together have 62% of the global population. A phenomenon that, following the boom of the digitization, will not only involve geographical displacements of workers, but also loss of places: one worker in 16 will have to change jobs by 2030 for a total of over 100 million workers, because their role will be canceled.

Not just the employees, but even the medici they can be put into remote work. For example, in India, online medical consultations through the telemedicine company Practo grew more than tenfold between April and November 2020. In China, jobs in thee-commerce, deliveries and social media increased by more than 5.1 million in the first half of 2020. According to McKinsey, about 20-25% of the workforce in advanced economies could work from home three to five days a week. with a probable displacement of workers and businesses from large cities to the suburbs. Extensive use of video conferencing could cut business travel by 20%, the most profitable segment for airlines. This would have significant knock-on effects on employment in commercial aerospace sector, in airports, hospitality and catering. On the other hand, leisure travel and tourism will rebound after the crisis.

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The greatest negative impact will fall on the workers of the food services he was born in customer service, as well as on less skilled office workers. At the same time, jobs could increase in stores and in the field of transport, due to the growth of e-commerce. Increases that are unlikely to compensate for the interruption of many low-wage jobs. In the United States, for example, jobs in customer service and catering could decline by 4.3 million, while those in transportation could grow by nearly 800,000.

The demand for workers in the health sector and in the Stem occupations (science, technology, engineering and mathematics) could grow more than before the pandemic: the figures on which companies are focusing, notes PageGroup, are those of IT: from cto (chief technology officer), already included by 62% of companies in Europe, up to data analyst already present in 45% of European companies. Percentages destined to rise in the coming years.

“Today, the creation of value cannot fail to pass through an increasingly strategic use of data, which must first be protected and then above all monetized in order to achieve a real economic and competitive advantage”, he observes Fabrizio Travaglini, senior executive director of PageGroup. According to McKinsey, the demand for jobs will increase especially for those high-paying jobs. While more than half of low-wage workers may need to be retrained and move to higher-wage jobs to stay employed. “During the pandemic in the European Union – writes McKinsey – companies and institutions have allocated 7 billion euros for the retraining of about 700 thousand workers in the automotive sectorwhile in the United States, companies have put more than $ 100 million to perfect the skills of black workers without a college education and create jobs they can fill. “

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