TRENTO. With a “Rao B” recipe health care should be guaranteed under a public health system within a maximum of 10 days. A code that means urgencya code prescribed by a doctor who, from the quick outcome of an examination, can give important information on the patient’s state of health.
Sometimes, however, the guarantee of a short time, as prescribed by the prescription, is not ensured and here is that for patients, obviously worried by an abnormal health situation, it becomes almost mandatory to rely on private health care to be able to have the examination in short times.
In the last period we have dealt with it several times, both in the case of a “Rao B” for an MRI scan, in the case of an urgent electrocardiogram, and in the case of a neurological examination. In all these cases, the solution of relying on private healthcare was the only one to overcome the impasse.
Now to report a new case to “Dillo al Trentino” is Mariawho sent an email to [email protected] to tell what happened to her.
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«Good morning, I am writing to report mine too misfortune with the radiology of Trentino.
Following a trauma to the knee in early February, the emergency room prescribed me one MRI in Rao B.they bandage my leg and recommend that I rest until the orthopedist sees me again.
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I book the exam with the Cup and when I phone they reply that I will be contacted directly by the department for the date.
A few days later they call me to warn me that my Rao was “rejected” and that the earliest available date is at the end of Marchwhich is almost two months after my knee injury, and goodbye and end of communication.
At that point I find out more and discover that there is an ASL office to which I can make my complaint. I write immediately for clarification on the refusal criterion and the next day an employee answers me.
The answer is that the radiologist “has the right to reject the exam in order to be able to offer the most suitable technology“and which remain at my disposal for further questions.
At this point I reply that the Rao is timing and certainly not technology and that they have not given me a true answer.
To this day I am still waiting for their clarifications and at this point I believe they will never arrive. In return I spent 250 euros to do the MRI in a private setting and related orthopedic visit to treat my trauma.
But who will pay me back for the expense, as well as for the time lost in trying to resolve the situation? »Maria concludes disconsolately.
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