It’s the time for the college entrance examination again, every year, some candidates leave the admission ticket on the Didi cart. In order to better serve the candidates, Didi specially launched the “Examination Admission Ticket Hotline” for missing items during the college entrance examination this year to serve the college entrance examination candidates from June 5th to 10th. If candidates find that the admission ticket is left in the car, they can dial a special line and the dedicated team of customer service will follow up and deal with it.
“The customer service phone is very busy and sometimes it cannot be connected at the first time. For candidates who have lost the admission ticket for the college entrance examination, every minute is very important. Therefore, we have launched a special line for finding the admission ticket for the college entrance examination this year. If the user loses the admission ticket , You can dial the Didi customer service number 4000000999 to 8 to enter the missing item line, and then directly choose to enter the “examination admission ticket” report loss channel.” The relevant person in charge of the Didi item loss team said, “A separate admission ticket line can make the problem more difficult. Quickly identify the flow. We also specially selected a group of very experienced customer service to respond at any time and follow up.”
It is reported that each year the Didi customer service team will receive calls for reporting the loss of various admission tickets. In the past three years, Didi has helped candidates retrieve 602 admission tickets of various types. The person in charge of the Lost Item Team of Didi said that we know what the admission ticket means to candidates. After so hard preparation for so long, if the admission ticket is lost, it will be too much for the candidate to take the test. Every time we receive a relevant incoming call, whether it is the admission ticket for the senior high school entrance examination, college entrance examination or various vocational qualification examinations, the customer service will inquire at the first time, contact the driver, and assist the candidates in searching.
“It’s one thing to be able to help passengers find quickly, but more importantly, you must take care of your belongings when you get off the bus, because in case the driver does not answer the phone in the first time, if there is a traffic jam on the way back, every case It will have a very big impact on the candidates.” The person in charge of the Didi Item Lost Team said, “There is nothing more secure than keeping your belongings and not losing them.”
In addition, the Didi customer service team also reminded the majority of candidates: be sure to leave early to avoid congestion; try not to use the carpool function at critical moments, so as not to cause unnecessary impact on yourself due to the itinerary of Pinyou; it is recommended to pay attention to the arrival of the reserved driver in advance. Adjust in time if there is any abnormality. I also hope that every candidate can keep the admission ticket, the college entrance examination will go smoothly and achieve excellent results.Return to Sohu to see more
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