According to comprehensive mainland media reports, on May 11, a woman surnamed Pan in Baishan, Jilin, made a film and angrily criticized a local bank for refusing to let her inquire about her deceased husband’s account, on the grounds that “the marriage certificate cannot prove that the two are husband and wife.”
Ms. Pan said that her husband died of heart problems earlier, and she took the marriage certificate, ID card, husband’s death certificate, etc., to check whether her husband still had fixed or demand deposits in a local bank. Since the household registration book was processed very early, the blood type on it was wrong. She once changed it with black pen. The staff said that her household registration book could not be accepted. So she took out the marriage certificate to prove the relationship between husband and wife. At this time, the staff said, “The marriage certificate cannot prove that you are husband and wife. What if you are divorced?”, and asked her to open a street to prove that the two were husband and wife. Ms. Pan was very angry when she heard this, and she reasoned with the bank staff why the marriage certificate issued by the state was useless, and it was only useful if the street issued a certificate.
At the same time that the related videos were popular, the topic #marriagecertificatecannot prove the relationship between husband and wife also ranked first in the hot search on Weibo. A large number of netizens commented: “The marriage certificate can’t prove the relationship between husband and wife, but the neighborhood committee can prove it? It’s a big joke in the world.” Can you come out? The bank is clearly intentionally stuck with depositors, and the bank has no power to close down.” “The bank told us that the marriage certificate is useless except for domestic violence”, “It’s funny, do you need it? Go get a notarization of the marriage certificate, how many people have the bank blocked with justified reasons? Seeing some old people crying when they can’t get the money, that’s what you guys did.”
After the incident aroused public attention, Ms. Pan said in an interview with mainland media that on May 12, a person in charge of the bank had come to apologize to her, saying that the staff member was not skilled at work just now. I deleted the video”.
Ms. Pan said that she did not want to bother with the bank anymore, but the incident also reflected the difficulty of ordinary people at the bottom. She claimed that she was the right thing and not the person. The bank staff just acted according to the bank’s regulations, which could only show that there were problems with the bank’s regulations.