Corpoelec users have been warned about a system error that has resulted in bills of more than $30 being issued incorrectly. The closure of the Clean Account Plan has left many customers facing problems and unfounded debts, sparking protests from Ciudadana who claim they have been charged for nine years of consumption.
In response to the backlash, Corpoelec has provided information on when customers can pay off their debts to avoid disconnection. The deadline for payment is set for April 1, with details about the measures and options available being released by the company.
The situation has caused confusion and frustration among customers, with many questioning the accuracy of the bills and expressing concerns about the impact on their finances. Corpoelec has assured customers that they are working to resolve the issue and has urged those affected to reach out for assistance.