Original title: To enhance the sense of security of the masses, Kunming Dianchi National Tourism Resort takes every matter of the masses as a major event
Establish a “one-stop” comprehensive protection center, introduce specific plans to standardize the work of interrogating minors; provide various convenient services for the elderly to prevent them from being “excluded” by information technology due to their inability to use various intelligent equipment, Dianchi Resort Take the initiative to serve and protect the rights and interests of special groups, “specially handle special cases”, and implement the “I do practical things for the masses” commitment to caring for the people with practical actions. In terms of serving the masses, the resort uses information technology to improve work efficiency, allowing the masses to run the least legs and get maximum convenience. The resort implements urban social governance into trivial and practical matters, so that the masses have more sense of gain and happiness.
Comprehensive protection of the legitimate rights and interests of minors
In 2021, the “one-stop comprehensive protection center for minors” in the resort area will be completed. While effectively protecting the minors who have been violated, it has also established public security investigation and case handling, procuratorial simultaneous intervention, medical green channel, social assistance synchronization, Operational mechanisms such as public opinion management and control, social group support, etc., minimize and reduce “derivative harm” to minors who have been violated, and comprehensively protect the legitimate rights and interests of minors.
The Public Security Bureau of the Resort has also formulated and promulgated the “Remediation and Rectification Plan for the Issue of Notifying Legal Representatives or Appropriate Adults in the Resort Bureau’s Inquiry and Interrogation of Minors” in light of the actual law enforcement, so as to effectively protect the minors involved and their legal representatives or suitable adults. Litigation rights, and regulate the work of interrogating minors.
At the end of July 2021, the hotels, hotels, and resort public security sub-bureaus within the jurisdiction carried out a centralized inspection and rectification of problems such as unregistered reception of minors, and minors receiving accommodation without notifying guardians. Focusing on the campus, public security The police officers serve as the school’s vice-principal of the rule of law, and through the rule of law lectures and the distribution of publicity brochures, they preach legal knowledge to minors, and reduce the crime rate of minors from the source.
Various measures to provide convenient services for the elderly
The Public Security Branch of the resort has carried out “door-to-door service”, “reservation service” and “delayed service” without compromise, and opened a “green channel” for resident ID cards for the elderly, giving priority to receiving, guiding, consulting, serving the elderly, and assisting the elderly. The elderly fill in the forms and handle business; for the elderly who have neither a “health code” nor a paper health certificate, the ID card, social security card, senior card and other documents are checked in time to ensure that the elderly can enter and exit easily and quickly; provide manual guidance services, Actively assist the elderly to operate intelligent terminal equipment to solve the difficulties encountered by the elderly in information entry, self-service photography, etc. , continue to expand service outreach.
In April 2021, an 83-year-old man lost his ID card and medical insurance card at the same time. He urgently needed a replacement ID card for reimbursement of medical expenses, but the old man was inconvenient in his legs and feet and could not go back to his hometown in Hunan for a replacement. The sub-bureau immediately organized police to come to the door to collect photos and obtain certificates for the old man, but when checking the information, he found that the old man’s household registration had been cancelled in 2017 in Hunan, the original place of residence.
After verification with the police station in the place where the old man was registered, it turned out that the old man had the same name as another person, and was wrongly cancelled by the police station. Under the premise of not disturbing the old man, the police in the sub-bureau fully cooperated with the police station in the original household registration place to restore the old man’s household registration and speed up the process of obtaining an ID card for him. After the incident, the old man personally wrote a thank you letter and sent it to the police.
Make every effort to improve the efficiency of window work
The Public Security Branch of the Resort has optimized and integrated the police force, promoted the construction of comprehensive public security service stations in stages, and provided “one-stop” comprehensive public security services for the masses. On June 22, 2020, the household registration window of the Minzu Village Police Station entered the public security comprehensive service station on the first floor of the original site of the branch. On October 19 of the same year, the comprehensive public security service station was fully stationed in the government affairs service center of the resort.
In accordance with the requirements of “deepening online operations and reducing the number of windows”, the Public Security Bureau of the resort area focused on solving the difficulties and blocking points such as people running back and forth, running in multiple places, and inconvenience in handling affairs, deepening the reform of “delegating power, delegating power and improving services”, and launched a series of convenient services. Measures to benefit the people, to maximize the time savings for the masses, to help the masses solve difficult and troublesome matters.
In 2021, the resort is the first in the city to shorten the time limit for the approval of inter-provincial relocation of household registration from 5 working days to 3 working days. For those with special urgent needs, expedited approval will be processed, and the approval will be completed on the same day. On March 29, Li Mou, a citizen of Wenzhou, Zhejiang, went to the window to apply for the transfer of his son’s household registration across the province. Li told the police that April 1 was the deadline for his son’s primary school registration. If the household registration cannot be moved, it will affect the child’s schooling. The household registration window immediately reported the situation level by level and handled it expeditedly. The permit for relocation was issued before 4 p.m. that day, and Li returned to his hometown by plane that night to apply for the residence permit. The household registration transfer certificate was photographed and returned. After verification, the household registration police handled the household registration transfer for the child as quickly as possible, and the child was able to register successfully. After returning to Kunming, Li made a special trip to the public security comprehensive service station to express his gratitude and highly praised the relevant work.
In 2021, the police station will shorten the approval time limit for minors under the age of 14 to change their names from 3 working days to on-the-spot settlement. The introduction of this series of measures to facilitate the people and benefit the people, “thinking about what the masses think and worrying about what the masses are anxious about”, has made the service work at the heart of the masses. (Source: Released by Ping An Kunming)