Today Vodafone Group e Microsoft have announced a ten-year strategic collaboration aimed at bringing thegenerative artificial intelligencedigital services and cloud to over 300 million businesses and consumers in Europe and Africa.
This ambitious alliance aims to redefine the customer experience throughUsing cutting-edge technology from Microsoft and to enhance Vodafone’s digital infrastructure.
The partnership includes a series of ambitious initiatives:
Generative Artificial Intelligence (AI): Microsoft will make its advanced generative artificial intelligence available to Vodafone, revolutionizing the customer experience for millions of users. This will result in a significant improvement in the quality of the services offered.
Internet of Things (IoT): Vodafone aims to enhance its IoT platform, opening up new possibilities for connecting and managing devices, vehicles and machinery. This will be a crucial step towards creating smart, connected environments.
Digital and Financial Services: A particular focus will be on the development of new digital and financial services, with special attention to small and medium-sized businesses in Europe and Africa. The goal is to offer innovative solutions that support the growth of these businesses.
Investments: Vodafone pledges to invest $1.5 billion over the next ten years to develop cloud and artificial intelligence services. This funding aims to create solutions targeted to customer needs and fuel digital innovation.
Cloud Modernization: Vodafone accelerates its cloud transformation by modernizing its data centers via Microsoft Azure, bringing tangible benefits in terms of efficiency and scalability.
IoT Connectivity: Microsoft will invest in Vodafone’s IoT connectivity platform, which will become a standalone entity from April 2024. This step will foster new partnerships and customers, contributing to the growth of IoT applications.
Margherita della Valle and Satya Nadella
Margherita Della Valle, CEO of Vodafone Group, said: “Today Vodafone makes a bold commitment to the digital future of Europe and Africa. This unique strategic partnership with Microsoft will accelerate the digital transformation of our business customers, especially small and medium-sized businesses, and improve the quality of the customer experience for consumers.”
Satya Nadella, CEO of Microsoft, added: “This new generation of AI will open up new opportunities for every organization and every industry in the world. We are pleased to apply the latest cloud and artificial intelligence technologies together with Vodafone to improve the customer experience of hundreds of millions of people and businesses in Africa and Europe, to build new products and services and to accelerate the group’s transition to the cloud”.
The partnership is a crucial step towards the digital future of Europe and Africa, promising to bring innovation, efficiency and new opportunities for businesses and consumers.
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