It’s been since yesterday evening that Tiscali email is down and the disservice affects the entire Peninsula, with users complaining about theinability to access your email inbox with pages that do not load or that show warnings of a non-existent account. The reference point DownDetector show a graph that continues to rise and which at the time of writing this piece has almost 2000 reports spread across the entire Italian territory. For the moment there are still no official announcements from the company (which merged with Linkem in 2022), so it is still early to imagine causes or possible resolution times. We will monitor the situation with real-time updates hoping that a new case similar to that of Libero and Virgilio Mail last year does not repeat itself.
By reading the comments published on X with the hashtag #tiscalidown you can find out how Tiscali Mail does not work either with web-side access from the browser or via the application as well as from clients like Thunderbird, which return an authentication error, so it is possible that the outage is due to some technical problem. Difficulty in speaking to an assistance operator was also reported, a symptom of a high quantity of simultaneous calls to dedicated numbers.
UPDATE 1.30 PM – Tiscali mail does not yet work throughout Italy and no official press releases have been published by the company. The graph of Downdetector is decreasing, but it is likely that it is only due to the fact that those who reported the disservice did not then repeat the procedure.
UPDATE 3.30 PM – The problems at Tiscali Mail they also involve Katamailwhich is now almost ten years ago