Short times for the last remodeling of Vodafone which concerns the landline. The operator has just announced that starting today, February 6, 2024, some landline plans will cost 1.99 or 2.99 euros more per month. Consequently, the invoices issued from today onwards for the fixed line offers subject to remodulation will “weigh”, for the same services, up to 2.99 euros more per month. The names of the plans or offers in question were not disclosed, but Vodafone assured that customers were affected “they will receive a specific communication on the invoice”.
Again through invoices, each customer will learn the date by which withdrawal is permitted without incurring penalties or incur additional costs, deadline calculated on the basis of the billing cycle and in any case not less than the minimum withdrawal period which is 60 days. Vodafone announces that the monthly increase in some fixed line plans is due to the need for “continue to invest in the network and best respond to new traffic needs”. It is the first Vodafone remodeling of 2024.
HOW TO WITHDRAW WITHOUT PENALTIES OR ADDITIONAL COSTS
Given that the information on how to withdraw without penalties or additional costs is also written in the invoice in which Vodafone communicates the increase, here is an overview of the options available. Customers who do not wish to accept the contractual changes, pursuant to current legislation, will be able to switch to another operator while keeping the numberwithout penalties or deactivation costs within 60 days of receiving the communication specifying the reason for withdrawal “Modification of contractual conditions”.
Or, alternatively, for all remodulations (current and future, it is a legal provision) there is the possibility of withdrawal without penalties or deactivation costs. Yes it can exercise:
by filling out the online form, going to the section Cancellation of the Vodafone portal, section Fixed networkto fill out the form (you must then access your personal area of do-it-yourselfscroll to the section “Handy” and choose the voice Withdrawal) by calling 190 by sending the appropriate modulo via registered letter with return receipt to Vodafone Customer Service, PO Box 190 – 10015 Ivrea (TO) or via PEC to [email protected]
you must attach a copy of your identity document and clearly indicate the service for which you wish to exercise the right of withdrawal | causal “modification of contractual conditions”.
Clearly any remaining installments of devices associated with the offers or the activation cost will continue to be paid with the same frequency and with the same payment method indicated previously, or it is possible to write in the withdrawal notice that you wish to proceed with the payment in a single solution.