On February 18, according to the website of the State Administration for Market Regulation, Tesla (Shanghai) Co., Ltd. recently reported to the State Market Supervision and Administration in accordance with the requirements of the “Regulations on the Administration of Recall of Defective Automobile Products” and the “Implementation Measures for the Regulations on the Administration of the Recall of Defective Automobile Products”. The General Administration has filed a recall plan.
With immediate effect, the recall of products manufactured between December 28, 2020 and January 15, 2022Some domestic Model 3 (12,003) and Model Y (14,044) electric vehicles，A total of 26,047 vehicles.
Image source: Photo by Zheng Derui of the Daily Economic News
Some vehicles within the scope of this recallThere is a slight movement when positioning the heat pump electronic expansion valvebecause the software (version 2021.44 to 2021.44.30.6) has no correction function,For a long time, the valve may be partially opened, the heat pump compressor will stop working, and the heating function in the car will fail.
Under the above conditions, especially when the temperature outside the vehicle is lower than minus 10 degrees, the operation of the windshield defrosting system cannot achieve the defrosting effect stipulated by the relevant national regulations, and the defroster function declines, which will have a negative impact on the driver’s field of vision.Thus, the possibility of collision risk of the vehicle when driving in cold weather is increased, and there is a potential safety hazard.
Tesla (Shanghai) Co., Ltd. willSoftware upgrades for recalled vehicles via over-the-air update (OTA) technologythe user can complete the recall without going to the store; for vehicles that cannot be recalled through the vehicle remote upgrade (OTA) technology, Tesla (Shanghai) Co., Ltd. will contact the relevant users through the Tesla service center to upgrade the vehicle software for free, to eliminate security risks.
Emergency measures: Before the vehicle is recalled for repair, users should drive the vehicle with caution, and contact the Tesla service center for software upgrade as soon as the recall begins.
Tesla (Shanghai) Co., Ltd. will notify relevant users by registered mail, email, etc. The Tesla service center will also take the initiative to contact relevant car owners to arrange recall and repair. Users can call Tesla’s customer service hotline: 400-910-0707 for consultation through mobile phones and landlines. In addition, you can also log on to the website dpac.samr.gov.cn, www.recall.org.cn, and follow the WeChat public account (SAMRDPAC) to learn more information and report the defect clues.
The daily economic news is integrated from the website of the State Administration for Market Regulation
Source of cover image: Photo by Zheng Derui of Daily Economic News
