Title: Railway Staff Clarify Ticketing Process Amid Confusion
Kuai Technology reported on February 1 that confusion has arisen regarding ticket availability on China’s official railway ticket purchasing platform, 12306. According to multiple domestic media reports, some netizens have claimed that while 12306 showed no available tickets, third-party platforms such as Ctrip displayed tickets for purchase.
In response to these claims, railway staff emphasized that 12306 is the sole official ticket purchasing platform and that third-party platforms hold no priority in front of 12306. They stated, “It is impossible for other third-party platforms to actually have tickets when 12306 shows that tickets are sold out.”
Experts reiterated that the Railway 12306 website, including the client, is the only official online ticket sales channel for China Railways. They advised passengers without tickets to utilize the “Waiting” feature, which allows them to join a waiting list and increases the likelihood of successful ticket purchase.
Furthermore, the reliability of third-party ticket purchasing platforms was called into question. Operators of these platforms have not been able to guarantee successful ticket purchases, despite claiming that higher payment increases the probability of securing tickets. Consumers have not been adequately informed about the real likelihood of winning a ticket through these services.
For those seeking to reprint this article, the source must be indicated as Kuai Technology. The editor in charge of this article is Zhenting.