Home Health Assoutenti: the Autostrade per l’Italia app violates privacy, exposed to the guarantor

Assoutenti: the Autostrade per l’Italia app violates privacy, exposed to the guarantor

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Assoutenti has filed a complaint with the Guarantor for the Protection of Personal Data in which it denounces the possible violation of the privacy of motorists by the app Free to X used by Autostrade per l’Italia for the so-called Cashback of Tolls, the compensation due to those who suffer delays due to construction sites and works.

The company advertises online the ability to apply for a reimbursement for delays due to construction sites from work along the network, announcing that from September 15 a dedicated app will be available on the Apple and Google stores, but as explained by Assoutenti in the statement “all the services provided would be bound to fill in a form where you cannot proceed if you do not give consent to receive marketing communications for products and offers of the same company “.

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Furthermore, the refund mechanism in favor of motorists would be excessively invasive for people’s privacy: to calculate the delay, the data relating to the presence of construction sites would be crossed with those of Google Maps regarding queues and those relating to times of entry and exit from the motorway by motorists; this despite the fact that the reimbursement procedure could be automatic and without the need for registration or data transfer for 85% of those traveling, given that today 62% of motorists who use the motorways pay tolls through Telepass and 23% with cards of credit.

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Furio Truzzi, president of Assoutenti, explained that “the transmission of personal data of motorists entitled to the reimbursement of tolls presents evident critical profiles and could violate article 5 of EU Regulation 2016/679 and the Code regarding the protection of personal data. question the Guarantor, by sending a complaint asking to open an investigation on the Free to X app and on the procedures followed by Aspi to recognize refunds to motorists “.


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