After several months of testing, Google officially launched the messaging function on the enterprise service G Suite platform. Hangouts Chat, the Google version of Slack, is late, but Google still hopes to integrate its cloud, calendar, etc., and chatbot services directly. Make a difference between Shanghai and Jingshou. Although Hangouts Chat has only 25 robot functions compared with Slack’s thousands of robot services, it is still far from behind.
As a new feature of G Suite, it can be used in conjunction with other applications on the platform. Including collaboration on cloud drives, documents, forms or presentations, through the robot Meet can also arrange team online meeting time, Drive chat bots can aggregate cloud file data, and tell you other members’ comments and file permissions requirements in real time. Like other corporate communication platforms, Hangouts Chat provides powerful search functions to search for members, conversation records, and shared files. Google emphasizes that this service uses artificial intelligence to speed up the workflow.
In addition to self-developed robots, Hangouts Chat also opens third-party platforms to join, ranging from financial management human resources to CRM. There are currently third-party robots such as UberConference, Zenefits, Zoom.ai, Jira, Trello, Wrike and Kayak.
Hangouts Chat currently supports 28 languages, and each chat room can accommodate up to 8,000 members. For Windows and MacOS, iOS and Android, G Suite members can directly contact the work team without downloading additional software. Although there is still room for growth compared with other software, the most important thing about the communication platform established in G Suite is Make its corporate services more perfect.
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