26. June 2015. The summer holidays are just around the corner and with it the planning for the holiday. Do I need health insurance abroad? What liquids can I carry in my hand luggage when traveling by air? What about medicines here? Citizens can clarify these and other questions with a phone call: The telephone service 115 provides information on the most common administrative questions from Monday to Friday from 8 a.m. to 6 p.m., even just before the start of your vacation. Most questions are answered directly.
Call 115 for information on:
- Applying for a passport, children’s passport or provisional passport
- Applying for an international driver’s license
- Information on health insurance abroad
- Hand luggage regulations for air travel
- emergencies abroad
- Import and Export Regulations
- Registration of mini and holiday jobs
- Up-to-date beach information for the North and Baltic Seas
- Obtaining certifications
- Application for student loans
- Application for housing benefit
- Registering and re-registering a place of residence
- Vehicle registration
- Apply for a resident parking permit
About the 115
The authority number can be reached from Monday to Friday between 08:00 and 18:00. Calling 115 gives callers information about the most frequently requested administrative services – regardless of whether it is about municipal, state or federal matters. Over 450 municipalities, 12 states and the entire federal administration have already joined the 115 network. This means that over 30 million citizens can use the 115 service.
For more information see www.115.de.