Source title: The “big housekeeper” of the Winter Olympic Village escorted the Shuangcun conversion to complete 95 conversion tasks in 44 hours
Yan Han (right) had a cordial exchange with the head of the Indian delegation in the Winter Olympic Village and exchanged souvenirs.
In 44 hours, 95 conversion jobs were completed.
On February 23, Yanqing Winter Olympic Village closed; on February 25, Yanqing Winter Paralympic Village opened. The Winter Olympic Village and the Winter Paralympic Village have changed in one word, and there are many threads. The Yanqing Winter Olympic Village (Winter Paralympic Village) with more than 3,600 people has completed the conversion from the Winter Olympic Village to the Winter Paralympic Village with high quality and quantity, fast and not chaotic, only because there is a “big housekeeper” in the team – Yanqing Winter Olympic Village ( Yan Han, secretary general of the Winter Paralympic Village) running team.
To manage your home well, you must think about everything. Yan Han’s strength is to plan ahead with the team and implement various tasks meticulously. On his working notes, there is a “150” in bold with a pen, and an asterisk is added next to the number.
“On February 25, the first day of the Yanqing Winter Paralympic Village, more than 150 athletes entered the village. The first batch of guests was the examiner for the success of our Yanqing Winter Paralympic Village conversion.” Yan Han said, this number, Before the Beijing Winter Olympics were over, he was highlighted by him. Every time he saw it, he would tell himself: hurry up.
He was thinking about “acceleration”, but what Yan Han said the most during the conversion process was “don’t be busy”. He understands that if you want to give the Winter Paralympic athletes a high-quality living experience, you have to take it step by step.
Unlike the Winter Olympic athletes, the Winter Paralympic athletes are basically visually impaired, hearing impaired, physically disabled, or both. The first task of the conversion work is to transfer the security checkpoint from 12 kilometers away to the entrance of the Winter Paralympic Village. The security checkpoint of the Winter Paralympic Village has also specially added a green channel for manual security check.
On the day of the opening of the village, watching the “examiners” enter the village smoothly, Yan Han didn’t have time to relax, trotted to the barrier-free slope at the other end of the security checkpoint, and observed every athlete in a wheelchair with the volunteers. Seeing someone with strong arms and able to pass autonomously, Yan Han will give a thumbs up and send a smile. If he finds that the disabled athlete has insufficient arm strength, he will take the initiative to ask, and only after the other party agrees will he invite volunteers to help push the wheelchair. “Not only should we pay attention to the details, but the service should also be attentive. Even if we provide help, we must also consider the issue of degree.” Yan Han said.
The concept of caring conversion and careful service has always been with the athletes in their village life.
Entering the room, the athletes were surprised to find that there was no threshold in the room, and the wheelchair could enter the room smoothly through the added cushion.
“The service must be attentive, and the barrier-free facilities in the athletes’ lives must also be considerate. This requires us to think a little more and think a little more when changing.” Yan Han said, pushing open the door of the bathroom in the athletes’ room, moving Very light, no noise at all. Yan Han introduced that even athletes without hands can use their limbs to open the bathroom door without getting hurt or disturbing others.
In addition to the pre-built barrier-free facilities such as thresholds and door handles, after the Winter Olympic athletes left, the operation team made a lot of targeted adjustments according to the characteristics of the athletes with physical disabilities in the Winter Paralympic Games. The movable handle next to the toilet is newly installed. On both sides of the toilet, there is a fixed handle and a movable handle. When you pull it down, there is a space of about 80 cm between the handles. The athlete can use the handle as a support to turn around and go to the toilet.
In the room, a bed with a height lowered by 10 cm can allow athletes to go to bed without height difference, and the “dwarfing” treatment of hangers, wardrobes and mirrors also makes it more convenient for athletes to use.
The athlete’s restaurant also reflects the efforts of Yan Han’s team. For the convenience of the Winter Paralympic athletes, the distance of 1 meter between the dining tables is adjusted to 2.2 meters to ensure that the two wheelchairs can pass without touching whether they are parallel or crossed. “A wheelchair is about 65 centimeters wide, so it can be widened to 1.5 meters. The reason why we make it wider is to make athletes feel spacious and comfortable.” Yan Han said.
In addition, the height of the dining table has been adjusted from 75 cm during the Winter Olympics to 80 cm. This seemingly inconspicuous 5 centimeters came from Yan Han and his team in a wheelchair and blindfolded.
“We selected colleagues of different heights, blindfolded them, and completely simulated athletes with physical disabilities and visual impairments. Lifting them up by 5 centimeters can ensure that the wheelchair can be moved with one hand and the meal tray can be delivered with one hand. It also solves the problem that tall athletes are prone to get stuck in their legs. problem,” he said.
On the dining table of the Winter Paralympic Village restaurant, there is a braille menu full of small bumps, which is specially prepared by the operation team for visually impaired athletes. By touching it, you can know the breakfast, lunch, dinner, and supper in the main restaurant.
To complete the conversion of the Winter Olympic Village to the Winter Paralympic Village, it is not enough to be careful, and professionalism is also indispensable. In the Winter Paralympics, competition injuries and daily accidents may lead to problems with wheelchairs and prosthetics. In this case, timely and professional care and maintenance of prosthetics, wheelchairs and other equipment is very important. To this end, the Winter Paralympic Village has set up a wheelchair and prosthetic limb repair service center, and hired a company that has served many Paralympic Games to provide professional and personalized services to athletes.
“The maintenance team has mobilized 4 containers of equipment, thousands of parts and different materials.” Yan Han said, because athletes’ wheelchairs are mostly customized for individuals, each repair requires high parts and materials. At the same time, a large number of spare wheelchairs can meet the turnover use of athletes during maintenance.
From the official closure of the Yanqing Winter Olympic Village on February 23 to the official opening of the Yanqing Winter Paralympic Village on the 25th, within 44 hours, Yan Han and the operation team completed the seemingly “impossible” task. The process is non-stop, and the conversion is done with confidence.
Although the Yanqing Winter Olympic Village is small, it is the non-competition venue that received the most delegations during the Beijing 2022 Winter Olympics and Winter Paralympics. During the 24-hour uninterrupted operation for 53 consecutive days, it has received a total of 124 delegations with 1,850 members. . Since entering the village, Yan Han and his colleagues have to take good care of everyone.
He started work facing the stars and went to get off work with the stars. The busy village affairs caused Yan Han’s lumbar spondylosis to recur. When his condition was serious, he would stand for meetings and write on his stomach. Zhang Zhang smiles.
Before coming to Yanqing Winter Olympic Village (Winter Paralympic Village), Yan Han was in charge of the exchange of world tourism cities at the Beijing Municipal Bureau of Culture and Tourism. Under his leadership, the staff’s “Xiaguang Red” and the volunteers’ “Sky Blue” constitute the most beautiful scenery in the Yanqing Winter Olympic Village (Winter Paralympic Village). The background color of the Winter Paralympics.
Care is written with care, and care is expressed with friendship, so that everyone can close the loop and keep their hearts connected. Yan Han led the team to achieve “let the participants from all countries fully feel the hospitality and civility of the Chinese people, and feel the warmth of spring”, showing the style of a big country and self-confidence.